How Leading OEMs Are Rethinking Supplier Recovery, Cost Sharing, and Warranty Accountability
Purchasing & Supplier Cost Sharing Leadership Xchange Group Meetup #2 Supplier Recovery Models: Benchmarking What’s Working, What’s Challenging, and Where the Industry Is Heading Warranty recovery may seem straightforward on the surface: identify responsibility, calculate costs, and recover expenses from suppliers. In practice, however, the process is far more complex. During the latest Purchasing & […]
Xchange Groups Round 2: Continuing the Conversation
Round 2 of MAPconnected’s Xchange Groups continues the conversation across warranty, recall, financial products, TAC, parts analysis, and supplier cost sharing. These peer benchmarking sessions bring OEM leaders together to compare real-world approaches, share what’s working, and tackle challenges that are too often solved in isolation.
The Hard Truth About Warranty Recovery: It’s Not the Math—It’s the Model
OEM leaders found that warranty recovery challenges aren’t driven by formulas—they’re driven by how responsibility is defined and enforced. The Purchasing & Supplier Cost Sharing Xchange Group benchmarked share rates, NTF, and supplier accountability to uncover where execution breaks down.
As Supplier Cost Sharing Grows More Complex, OEM Leaders Are Zeroing In On Administrative Burden
Supplier cost sharing is one of the most powerful levers for controlling warranty and quality costs—but execution often breaks down in the details. MAPconnected’s Purchasing & Supplier Cost Sharing Xchange Group brings OEM leaders together to benchmark real-world approaches to governance, supplier burden, and cost-recovery performance.
MAPconnected Launches Parts & Quality Analysis Xchange Group
To advance OEM Benchmarking on Returns, Root Cause, and Supplier Accountability February session hosted by former Stellantis quality and supply chain operations executive MAPconnected has announced the launch of the Parts & Quality Analysis Xchange Group, a new OEM-only executive peer benchmarking forum designed to help automotive manufacturers improve parts return strategy, accelerate root […]
Why OEM Leaders Are Re-Examining Cost Sharing and Supplier Administrative Burden
Administrative complexity continues to slow supplier cost sharing efforts across OEM organizations. The launch of MAPconnected’s Purchasing & Cost Sharing Xchange Group reflects a growing need for peer benchmarking and practical approaches that reduce friction while preserving governance.
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MAPconnected Summit 2025 – Plante Moran
Research Study | OEM–Supplier Relationship Influence on Warranty Performance Plante Moran’s Angela Johnson shared one of the most important insights from this year’s pre-summit research @MAPconnected Vehicle Service & Warranty Lifecycle Network Summit: even when inefficiencies exist in OEM–supplier workflows, three variables consistently determine whether the relationship still works. Cultural similarity.Strategic significance.Peer connectivity. If two […]
Research Study Recap: How OEM–Supplier Relationships Shape Warranty Performance
Insights from Plante Moran’s Angela Johnson Warranty outcomes don’t exist in isolation. They reflect the strength — or strain — of the relationships between OEMs and their suppliers. That’s the core focus of the annual research led by Plante Moran and presented at the MAPconnected Vehicle Service & Warranty Lifecycle Summit. This year, Angela Johnson, […]
Michael Cavaretta Ford Motor Company Sr Director Quality & Industrial System Analytics to Join “AI In The Field” Panel During VIP Dinner at the Vehicle Service & Warranty Lifecycle Summit
MAPconnected is proud to announce that Michael Cavaretta will be joining the AI In The Field panel during the VIP Dinner on October 20 at this year’s Vehicle Service & Warranty Lifecycle Summit, taking place October 20–22, 2025, at the Sheraton Detroit Novi Hotel. As AI rapidly moves from theory to real-world implementation, leaders across […]