6 More Summit Speakers Connect Warranty Strategy, Data and Operations
Summit speakers do more than fill an agenda. The strongest lineups bring together people who see different parts of the same operating system and can help an audience understand where decisions connect. MAPconnected is pleased to introduce 6 more voices joining the 6th annual Service & Warranty Lifecycle Summit, taking place October 19–21 at the […]
The Recovery Chain: Why Internal Alignment Matters as Much as the Recovery Model
Supplier recovery alignment begins before a recovery decision ever reaches a supplier. That was the central takeaway from the third Purchasing & Supplier Cost Sharing Xchange Group meetup, which brought together leaders from Stellantis, General Motors, Ford, Toyota, Cummins, Logisnext, Volkswagen and Bridgestone to benchmark internal stakeholder alignment and its effect on warranty recovery. The […]
MyWarrantyNetwork CONNECT 25: When Does Data Become Foresight?
August 19, 2026 24-7 Members Hub • Leadership Xchange Groups • Service & Warranty Lifecycle WHEN DOES DATA BECOME FORESIGHT? Service and warranty organizations are not short on data. The harder question is whether teams can connect that information early enough to improve a decision, prevent a larger issue and strengthen customer support. This week’s […]
How Leading OEMs Are Rethinking Supplier Recovery, Cost Sharing, and Warranty Accountability
Purchasing & Supplier Cost Sharing Leadership Xchange Group Meetup #2 Supplier Recovery Models: Benchmarking What’s Working, What’s Challenging, and Where the Industry Is Heading Warranty recovery may seem straightforward on the surface: identify responsibility, calculate costs, and recover expenses from suppliers. In practice, however, the process is far more complex. During the latest Purchasing & […]
Xchange Groups Round 2: Continuing the Conversation
Round 2 of MAPconnected’s Xchange Groups continues the conversation across warranty, recall, financial products, TAC, parts analysis, and supplier cost sharing. These peer benchmarking sessions bring OEM leaders together to compare real-world approaches, share what’s working, and tackle challenges that are too often solved in isolation.
The Hard Truth About Warranty Recovery: It’s Not the Math—It’s the Model
OEM leaders found that warranty recovery challenges aren’t driven by formulas—they’re driven by how responsibility is defined and enforced. The Purchasing & Supplier Cost Sharing Xchange Group benchmarked share rates, NTF, and supplier accountability to uncover where execution breaks down.
As Supplier Cost Sharing Grows More Complex, OEM Leaders Are Zeroing In On Administrative Burden
Supplier cost sharing is one of the most powerful levers for controlling warranty and quality costs—but execution often breaks down in the details. MAPconnected’s Purchasing & Supplier Cost Sharing Xchange Group brings OEM leaders together to benchmark real-world approaches to governance, supplier burden, and cost-recovery performance.
MAPconnected Launches Parts & Quality Analysis Xchange Group
To advance OEM Benchmarking on Returns, Root Cause, and Supplier Accountability February session hosted by former Stellantis quality and supply chain operations executive MAPconnected has announced the launch of the Parts & Quality Analysis Xchange Group, a new OEM-only executive peer benchmarking forum designed to help automotive manufacturers improve parts return strategy, accelerate root […]
Why OEM Leaders Are Re-Examining Cost Sharing and Supplier Administrative Burden
Administrative complexity continues to slow supplier cost sharing efforts across OEM organizations. The launch of MAPconnected’s Purchasing & Cost Sharing Xchange Group reflects a growing need for peer benchmarking and practical approaches that reduce friction while preserving governance.
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