What does it take to transform service operations into a true driver of customer loyalty and business growth? Few leaders are more qualified to answer that question than Chrystelle Lachance, who brings over 15 years of global experience in service and support operations. At the upcoming 2025 Vehicle Service & Warranty Lifecycle Summit, Chrystelle will […]
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Speaker List: Transforming Warranty & Service: October 20-22 2025
Join us in Detroit as we bring together the brightest minds driving change in warranty and service lifecycle management. No other event offers such powerful opportunities to benchmark performance, gain actionable insights, and make smarter, more efficient decisions across the entire warranty service lifecycle. 🟩 Last ticket discounts expire 9/26 🟩Reserve now!
Video: Two Joshs, One Case Study That Could Change How We Think About EV Warranty
We’re excited to announce a unique case study presentation at the 2025 Vehicle Service & Warranty Lifecycle Summit featuring Joshua Shuck – Special Tools & Dealer Equipment Manager at General Motors and Joshua Linton – Global Director, Technical Product Management at Midtronics. As client and provider, the “two Joshs” are teaming up to deliver an […]
Experience AI Use Cases in Action – Reserve Your Spot
The countdown is on: 🔸 One Week to Go! Reserve your Spot! Our next AI-SWLM Think Tank goes live September 10—and you don’t want to miss it. 🔸 See how industry leaders are putting AI to work across the Service & Warranty Lifecycle with real-world use cases that deliver measurable results. 📺 Watch this short […]
Time Is Running Out – The Countdown Is On As Early Bird Rates Expire This Week
Register by August 31 to beat the price increase! 🟩 Secure Your Spot Now 28 Industry Trailblazers Confirmed: The Momentum Is Just Beginning! Meet Kia America Speaker Marijo Prodanic We’re proud to introduce Marijo Prodanic, Director Warranty Operations & Technical Assistance, Kia America. From Volkswagen Group to Kia America, Marijo has built […]
Announcing the MAPconnected Monthly Newsletter
Welcome to the first edition of the MAPconnected Monthly Newsletter. As our network expands, we’re diving deeper into the insights, ideas, and initiatives shaping service, warranty, and aftersales. This monthly edition is your direct line into what’s next for MAPconnected and MyWarrantyNetwork Members Hub & Marketplace. If you have not yet signed up, if you […]
Meet 4 Trailblazers Confirmed To Speak
The countdown to the 2025 Vehicle Service & Warranty Lifecycle Summit is underway — and we’re proud to introduce the next three speakers who will be taking the stage this October. Each brings decades of experience and a proven track record of driving innovation across aftersales, warranty, and customer service operations. Renee Stevens, Director Data […]
Meet the Next 3 Leaders Shaping the 2025 Summit
The countdown to the 2025 Vehicle Service & Warranty Lifecycle Summit is underway — and we’re proud to introduce the next three speakers who will be taking the stage this October. Each brings decades of experience and a proven track record of driving innovation across aftersales, warranty, and customer service operations. James Kiriazes – Director […]
Meet the First 3 Leaders Shaping the 2025 Summit
The countdown to the 2025 Vehicle Service & Warranty Lifecycle Summit is underway — and we’re proud to introduce the first three speakers who will be taking the stage this October. Each brings decades of experience and a proven track record of driving innovation across aftersales, warranty, and customer service operations. Sarah Huff – Director […]
Sponsor Spotlight: Circuitry.ai – Harnessing AI to Revolutionize Warranty Claims
As part of our lead-up to the 2025 Vehicle Service & Warranty Lifecycle Summit Series, we’re proud to highlight our valued sponsor Circuitry.ai, a leader in AI-powered warranty solutions. Circuitry.ai’s latest innovations are transforming how service, warranty, and claims teams work — with Decision Intelligence designed to make operations faster, smarter, and more accurate. Their […]