May 07 @ 9:00AM - May 08 @ 1:00PM ET
Bridgestone Americas Hosts Club Study: Unlocking Cost Efficiency: Smarter Warranty, Parts Return & Repair Strategies
Bridgestone Americas has extended a warm invitation to the MAPconnected Warranty, Aftersales & Aftercare Services Network for our 3rd annual facilitated Club Study on May 7-8 at their headquarters in Nashville, TN. The event will feature 1.5 days of facilitated benchmarking, a Bridgestone/Firestone Distribution Center tour and a Networking Dinner. Our 2024 annual Club Study…
May 08 @ 1:00PM - 8:00PM ET
AI Service & Warranty Lifecycle Management Think Tank Meetup
MAPconnected’s AI-SWLM Think Tank will meet onsite at the Bridgestone Firestone Distribution Center from 11:30am to 4:30pm, with a Networking Dinner to follow. Please feel free to join the group earlier in the day, starting at 8:00am if you wish. Agenda: Thursday, May 8 (8am – 8pm) Bridgestone/Firestone Distribution Center followed by Networking Dinner Morning…
June 17 @ 2:00PM - 3:00PM ET
Transforming Claims Processing With Agentic AI
AI- Service & Warranty Lifecycle Management Think Tank (AI-SWLM) Next Event Join us for our next meetup exploring how Agentic AI is revolutionizing claims processing in technical and dealer contact centers. Discover how AI-driven solutions optimize efficiency, enhance accuracy and improve customer experience. Agenda: AI-Powered Claims Assistance for Technical & Dealer Contact Centers Pilot Phase:…
October 21 @ 7:00AM - October 22 @ 5:00PM ET
Vehicle Service & Warranty Lifecycle Annual Summit 2025: Oct 20-22
Analytics, Data, and Service: Fuel For A Customer-First Connected World MAPconnected’s Summit unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Dive into key case studies on data integration, analysis and action, leveraging top-tier processes and…