Save Date 2026: Service & Warranty Lifecycle Summit (Oct 19-21)

Service Warranty Lifecycle Summit

Vehicle Service & Warranty Lifecycle Annual Summit Series 2025: Oct 20-22

Analytics, Data, and Service: Fuel For A Customer-First Connected World

Click here to visit the FULL SUMMIT SERIES SITE

MAPconnected’s Summit Series unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Dive into key case studies on data integration, analysis and action, leveraging top-tier processes and tech innovations that reduce friction and lead to increased product quality. Connect with over 200 peers, gaining priceless insights and practical strategies to fortify your warranty lifecycle roadmap.

 

 

Connected Strategy Advisors

Managing Director

Valmont Industries

Global Warranty Manager

McKinsey & Company

Partner

Pinpoint

Founder and CEO

Ford Motor Company

Senior Director Quality & Industrial System Analytics | GDI&A

Tavant

Senior Program Manager

K&L Gates

Of Counsel

Pegasystems

Global Industry Market Leader, Automotive & Manufacturing

Ford Motor Company

NA Warranty Coverages Cost Reduction Manager

Northwood University

Rising Star Certified Collision Technician

UVeye

Chief Marketing Officer

General Motors

Electric Vehicle Warranty Specialist

Viaduct

Founder and CEO

Stellantis

Director Warranty Recovery

Ford Motor Company

NA Warranty Coverages Cost Reduction Manager

Stellantis

Global Supplier Quality Process & Methods Director

Torc Robotics

Director of Industry Partnerships

Aclaró AI

VP Manufacturer Relations

DSA Skylyze

Head of Sales and Project Management

Travers Automotive & RV Group | Inside CVC Podcast

Director Strategy & Marketing | Founder & Host

LaFontaine Automotive Group

Corporate Director

Kia America

Warranty Operations National Manager

Reputation

Head of Automotive

Shook Hardy & Bacon

Senior Counsel

General Motors

Special Tools & Dealer Equipment Manager

Robert Bosch

Director Business Development and Sales

Syncron

Senior VP of Sales

Upstream

VP Data Intelligence & AI

Amazon Web Services (AWS)

Director of Worldwide Automotive Specialist Solutions

McKinsey & Company

Senior Partner

Magna Seating Systems

Product Engineering Manager

CarTechIQ

CEO

Workhorse

Director Field Service & Data Analytics

General Motors

Manager Global Warranty Strategy and Operations

Truepic

President and Co-Founder

Kia America

Director Warranty Ops. & Tech. Assistance

BRP

Former Director Global Support

Tavant

Head of Data & AI

Cummins

Director - Global Warranty Systems and IEEW Program

Tavant

Enterprise Business Architect

Hyundai Motor America

Senior Group Manager Dealer Tech Support

Advantage Technical

Vice President, Vehicle Services Group

Kubota

Warranty Manager

Plante Moran

Supplier Relations Analytics Principal

Xalt Energy Freudenberg e-Power Solutions

Vice President Field Services

Midtronics

EV Platform Manager

Warranty Week

Publisher

Stout

Director Disputes Claims & Investigations

Sedgwick

Senior Vice President Global Business Development

MR Insights

former Global Warranty Strategy Manager, Ford Motor Company

Circuitry.ai

Sr. Dir Warranty & Service Contract AI Solutions

General Motors

Manager GPSC Warranty Performance

Ford Motor Company

former Global Lifetime Warranty Chief

Bridgestone Americas

Director Customer Quality Engineering

Nissan

Director Warranty & Compliance

Location:

Sheraton Detroit Novi, MI

Start:

October 20, 2025 7:00 am ET

End:

October 22, 2025 5:00 pm ET

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