Ox Car Care Warranty Review (2025)


Did You Know? Auto manufacturers offer protection against mechanical breakdowns through extended car warranties. While similar coverage from third parties is available, this coverage is technically considered a vehicle service contract. Many consumers and third-party companies commonly use these terms interchangeably, so we’ve done the same in this article.

Key Takeaways

  • Ox Car Care has unique benefits like tire road hazard reimbursement, free oil changes and complimentary tire rotations.

  • Ox Car Care holds an impressive A+ rating from the Better Business Bureau.

  • Ox Car Care has mixed customer reviews, so we recommend looking into additional providers such as Endurance and Carchex.

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Endurance


4.5


Reputation : 4.7/5

Coverage : 4.7/5

Cost : 4.4/5

Transparency : 4.9/5

Customer Experience : 4.3/5



  • Most Comprehensive Coverage
  • Mileage Covered: Up to 200,000 miles
  • Longest Warranty Term: Up to 8 years
  • Money-Back Guarantee: Up to 30 Days
  • Coverage Options: 6 different plans to choose from
  • Discounts: $300 same-day signup discount, $250 shopping voucher, and others



Plan coverage includes Endurance Elite perks™
Exclusionary plan One-year membership for free
Powertrain plan Tire repair and replacement
Maintainance coverage with Endurance Advantage Key fob replacement
Roadside assistance Total loss protection
Towing Collision discount
Rental car $250 rewards voucher
Trip interruption coverage Endurance Protect app

 

About Ox Car Care Warranty

Irvine, California-based Ox Car Care is a relatively new entry to the extended warranty industry. The company was founded in 2015 and provides three unique coverage plans to drivers across the U.S. 

Ox Car Care is accredited by the BBB and holds an A+ rating, and earns a 3-star rating out of 5 from the site’s customers. The company is partnered with Mepco, a payment processing company that helps customers manage their extended warranty plans. Mepco’s website mentions interest-free payment plans, but there’s no word about this benefit from Ox Car Care itself.

Ox Car Care Warranty Pros and Cons

Pros

You can request a quote online

Offers unique additional perks with coverage

Has a 30-day money-back guarantee

Cons

Only three coverage options to choose from

Relatively new provider on the market

Customer reviews are mixed

Ox Car Care Warranty Coverage

There are three Ox Car Care warranty plan levels that vehicle owners can choose from. Sample contracts are readily available online for each plan. Ox Car Care encourages drivers to read the company’s contracts thoroughly to understand what each protection plan covers.

We were unable to find details on mileage limits for covered vehicles, so you’ll have to contact Ox Car Care to learn more. The provider offers coverage for cars manufactured in 2001 or later.

Ox Car Care Warranty Plans

Ox Car Care’s three levels of protection are known as Gold Plus, Platinum and Diamond coverage. These plans are comparable to powertrain warranties, stated-component coverage and bumper-to-bumper warranties, respectively. See below for details on each plan’s vehicle protection offerings:

Ox Car Care Plan What It Covers
Diamond This is the most comprehensive plan offered by Ox Car Care. It covers all components from the Gold and Platinum plans in addition to suspension, high-tech electrical, anti-lock brakes and hybrid car components.
Platinum All components included in the Gold plan are covered, in addition to air conditioning, steering, brakes, fuel system, cooling system and base electrical components.
Gold Plus This covers all components related to the engine, rotary engine, transmission, transfer case and drive axle. Seals and gaskets are taken care of in conjunction with the repair of another covered component.

Ox Car Care Warranty Benefits

Ox Car Care offers unique benefits through its extended warranty plans, providing you with extra peace of mind. The company’s benefits include:

  • Tire road hazard reimbursement: You’ll be reimbursed for the repair or replacement of your vehicle’s tires if they are damaged due to road hazards.
  • Emergency fluid delivery: If your vehicle needs fuel, oil or water to get to the nearest service facility, roadside assistance will deliver it to your car.
  • Flat-tire assistance: You’ll receive assistance with the replacement of a flat tire through your Ox Car Care warranty plan.
  • Battery jump-starting: If your car battery is dead, you’ll receive a jump-start for free. However, this service isn’t available for hybrid vehicles.
  • Lockout service: If you’re locked out of your car or have lost your key, roadside assistance will help you out. This service doesn’t cover the cost of key replacement.
  • Towing: A towing company will assist you in the event of a mechanical breakdown.

These benefits are listed in sample contracts, but the website claims that you’ll also receive rental car reimbursement, oil changes, tire rotations and alignment checks with every Ox Car Care warranty plan. We recommend speaking with a service representative to confirm which benefits apply to your coverage level.


Ox Car Care Warranty Cost

To determine the price of an extended warranty from Ox Car Care, you’ll need to request a quote using its online form. You’ll then be contacted by phone at a later time to discuss coverage plan details and pricing. Ox Car Care offers a 30-day money-back guarantee, allowing you to cancel your vehicle service contract for a full refund within this period. If you cancel after the first 30 days or once you’ve made a claim for auto repairs, you’ll receive a refund on a prorated basis.

Our research team found that, in 2025, the average extended car warranty costs $1,297 per year. This average was calculated based on quotes received from our top eight warranty providers. See below for a more thorough breakdown of average prices by plan type:

Extended Car Warranty Type Average Annual Cost
Exclusionary $1,392
Mid-Level $1,283
Powertrain $1,152
Data Updated as of July 2025

Remember that your total cost for an extended warranty may be different, as various factors can affect the price of coverage. Factors include your vehicle’s age, mileage, make and model, in addition to your deductible amount, level of coverage, and chosen provider.


Ox Car Care Quotes and Claims

Warranty providers often differ in their quote processes. Some companies only allow you to get quotes from dealerships, credit unions and other financial institutions, while others make it easy to get free quotes online. As for the claims process, most providers follow similar steps. Read more below for more on Ox Car Care’s processes for both quotes and claims.

Ox Car Care Warranty Quotes

Ox Car Care doesn’t offer pricing for its coverage plans upfront, but it does let drivers easily request quotes online. You’ll need to provide personal details along with some baseline information about your vehicle, such as its make, model year and mileage. A coverage specialist will then reach out by phone to review plans and pricing with you.

Ox Car Care Warranty Claims

If you need to file a claim, Ox Car Care first directs you to call roadside assistance for help getting to a repair facility. Covered repairs can be performed at either a dealership or any repair facility certified by the National Institute for Automotive Service Excellence (ASE®), making it easy to find a mechanic near you.

Once you’re at the repair shop, you’ll need a representative to contact Ox Car Care’s claims department. Covered repairs will be paid directly to the repair shop, and you’ll be responsible for paying your deductible and any non-covered repairs that were completed.

Ox Car Care Warranty Reviews

As is common with extended coverage providers, reviews of the Ox Car Care warranty are mixed. The company receives 3.7 out of 5 stars from Google reviewers and only 1.2 out of 5 stars on Trustpilot. Ox Car Care also features customer reviews on its website, but they’ve been hand-picked to paint the provider in a positive light.

Positive Ox Car Care warranty reviews often speak of the convenience and ease of taking advantage of add-ons such as oil changes and tire replacement services. Other positive comments from customers mention excellent communication from company representatives and the significant savings they achieved through their extended warranty.

Negative reviews for Ox Car Care express frustration with how difficult it is to reach customer service by phone. Other reviewers called the company a scam, stating that it wouldn’t pay for vehicle repair costs as promised. We reached out to Ox Car Care warranty for comment on these negative reviews, but did not receive a response.

Ox Car Care Warranty: FAQ

Here are some frequently asked questions about Ox Car Care.

Yes, Ox Car Care is a legitimate extended warranty provider. It’s accredited and holds an A+ rating from the BBB. The company partners with Mepco to give customers a way to easily manage their vehicle payment plans.

Ox Car Care has been in business since 2015, making it one of the newer extended auto warranty providers to hit the market. The company claims on its website, however, to have over a decade of industry experience.

Extended car warranties can provide drivers with peace of mind on the road regarding costly and unexpected mechanical breakdowns. If you want to avoid paying out of pocket for costly car repairs, an extended car warranty is worth looking into.

Our Methodology:

Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best extended car warranty companies. We collected data on dozens of auto warranty providers to grade the companies on a wide range of ranking factors. The end result was an overall rating for each provider, with the companies that scored the most points topping the list.

Here are the factors our ratings take into account:

  • Coverage (30% of total score): Companies that offer a variety of choices for warranty coverage, long contract terms and added benefits are more likely to meet consumer needs.
  • Cost (30% of total score): Auto warranty companies with affordable rates and multiple deductibles scored highest in this category.
  • Transparency (20% of total score): This score is based on contract transparency and the availability of a money-back guarantee.
  • Reputation (10% of total score): Our research team considers availability, ratings from industry experts and years in business when conferring this score.
  • Customer experience (10% of total score): Based on customer satisfaction ratings and our extensive shopper analysis, we consider the responsiveness, friendliness and helpfulness of each warranty company’s customer service team.

Our credentials:

  • 500+ hours researched
  • 40+ companies reviewed
  • 2,000+ consumers surveyed

How we obtained cost information:

  • Our research team used a secret shopper strategy to get accurate quotes
  • The research team will find out if there are any discounts or savings opportunities
  • We keep track of the length of the call, sample contracts, and overall helpfulness of the representative

*Data accurate at time of publication.



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