We’re thrilled to welcome Stellantis to the Summit stage for the very first time.
- Bruce Williams, Global Supplier Quality Process & Methods Director
- Ron Evans, Director of Warranty Recovery
Together, Bruce and Ron will lead the session Unlocking Quality Through Data on Tuesday, October 21 | 1:00 – 1:40 PM.
In this discussion, they’ll explore how advanced data tools—and smarter use of warranty data—can transform complexity into actionable insights that:
- Improve overall quality
- Strengthen OEM–supplier collaboration
- Drive continuous improvement through secure, selective data sharing
This is a can’t-miss opportunity to hear Stellantis’ perspective on how data is redefining quality and supplier partnerships.
✨ Contribute to the Plante Moran Pre-Summit Survey
The strength of OEM–supplier relationships plays a critical role in warranty outcomes—and we want your perspective.
Plante Moran is conducting a pre-conference survey to capture a 360° view of these relationships and how they influence warranty performance. Your input will directly shape the presentation by Angela Johnson, Supplier Relations Analytics Principal, during her session:
Research Study | OEM–Supplier Relationship Influence On Warranty Performance
Tuesday, October 21 | 1:40 – 2:10 PM
By participating, you’ll add your voice to a study that builds on Plante Moran’s North American Automotive Working Relations Index. Survey results will be revealed live, offering strategies to improve collaboration and performance across the industry.
👉 Take the survey today and ensure your perspective is included: For Suppliers
👉 Take the survey today and ensure your perspective is included: For OEMs
🔧 Monday, October 20 Special Events
The Summit officially kicks off with two exclusive opportunities on Monday, October 20. These add-on experiences are designed to combine hands-on learning with powerful networking.
2:00 – 5:00 PM | Interactive Workshop – Streamlining Warranty Approvals
Led by Dan Dobbs, Warranty Analytics Strategy at Ford Motor Company
In this highly interactive session, you’ll:
- Map your business approval challenges
- Explore low-cost, adaptable technology options
- Learn how to reduce technician inefficiency caused by admin tasks
- See Ford examples of achieving accurate answers without rework
- Build a roadmap to develop, launch, evaluate, and optimize your approval process
Reservation required – $395 (includes ticket to VIP Shark Tank Dinner).
6:00 – 8:30 PM | VIP Shark Tank Dinner – AI in Action
Hosted by the AI-SWLM Think Tank
The evening brings networking, dinner, and a front-row seat to the AI revolution in service and warranty.
Highlights include:
- An AI in the Field Panel featuring General Motors and Aclaro
- Shark Tank–style pitches from emerging AI companies
- Audience judging and open discussion
- Plenty of time to connect with peers over dinner
Reservations: $195 dinner only, or $395 bundle (Workshop + Dinner).
MyWarrantyNetwork Members & AI-SWLM Think Tank Members attend free.
Why You Should Attend
The Summit is the ultimate gathering for warranty, service, and aftercare professionals. From peer collaboration and new research insights to live technology showcases, you’ll leave with strategies you can put into practice immediately.
Spots are filling quickly—and with early discounts expiring Friday, September 26, now is the best time to register.
👉 Register Now
👉 Download the Full Agenda
Peer Collaboration, Partner Insights, and Cutting-Edge Innovation
The ultimate gathering for warranty, service and aftercare professionals: Secure your tickets now!