Financial product programs are already in place across many OEMs, but understanding whether they are delivering the right outcomes is the next challenge. In the second meetup of the Financial Products & Insurance Xchange Group, leaders from AGCO, Mitsubishi Logisnext, Gibson, Kia, Polaris, and Cummins will benchmark attach rates, profitability, and portfolio strategy to compare how performance aligns with program structure.
Most financial products and warranty programs are already in motion—structured, deployed, and actively managed.
The next challenge is understanding whether that structure is delivering the right outcomes.
Across OEMs, leaders are asking:
• Are our attach rates and penetration where they should be?
• Is our risk model aligned to actual financial performance?
• Are we optimizing portfolio mix—or just maintaining it?
• Where are we leaving margin on the table?
These are the questions shaping the next session of the Financial Products & Insurance Xchange Group.
Session 2: Product Performance, Penetration & Profitability
April 14 | Virtual | Meetup #2
Building on the foundation from the first session—where leaders benchmarked program structure, risk models, and governance—this discussion shifts to performance:
• Attach rates and penetration trends
• Margin and lifecycle profitability
• Portfolio mix strategies
• Alignment between risk architecture and financial outcomes
The session will be facilitated by Jimmy Bynum, CEO of Garde Solutions, bringing a practical perspective grounded in program design, benchmarking, and real-world execution.
Leaders from AGCO, Mitsubishi Logisnext, Gibson, Kia, Polaris, and Cummins will return to continue the benchmarking conversation across industries.
From Structure to Measurable Outcomes
One of the key takeaways from the first session was that structure shapes outcomes—but only when it’s aligned to performance.
The Financial Products & Insurance Xchange Group has rolled out a structured benchmarking assessment to guide working sessions ahead of the Service & Warranty Lifecycle Summit October 19-21 in Detroit. The maturity model framework helps participants align program structure, risk architecture, governance, and stakeholder value across warranties, service contracts, and insurance offerings in a non-competitive way.
The assessment will highlight how risk is allocated, how programs are governed, and where perception gaps may exist between leadership, dealers, and customers.
Alongside this work, members are planning dealer pilot initiatives to test targeted strategies for improving attachment and utilization, with key findings shared back with the group and at the October Summit.
Why This Matters Now
Financial products are under increasing pressure to perform—operationally, financially, and strategically.
Programs that aren’t intentionally aligned across structure, risk, and performance often create:
• Missed revenue opportunities
• Misaligned incentives between OEMs and dealers
• Inconsistent customer experience
• Limited visibility into true program profitability
Addressing these challenges benefits from peer benchmarking and shared perspective.
Continuing the Conversation
The Financial Products & Insurance Xchange Group is part of MAPconnected’s broader peer benchmarking forums, bringing together OEM leaders to compare approaches, challenge assumptions, and develop practical frameworks.
If you missed the first session, you can read the recap here:
🔗 Financial Products & Insurance Xchange Group: Structure Drives Outcomes
The next session moves directly into performance, profitability, and measurable outcomes.
🔗 Reserve your spot for April 23 and join the conversation
Learn more about the benefits of MAPconnected membership.
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Leadership Xchange Groups are now active across six focus areas:
Parts Return & Quality Analysis | Warranty Administration | Recall, Customer Campaigns & Legal | TAC | Financial Products & Insurance | Purchasing & Supplier Cost Sharing
Peer benchmarking. Member-driven agendas. Real operational insight.