AI in Service & Warranty: Dinner & Shark Tank Challenge – October 20

Every AI-SWLM Think Tank meet-up has uncovered something new — from rethinking how warranty data flows to mapping early warning systems that change how OEMs, dealers, and suppliers collaborate.

On October 20, that same spirit of discovery comes alive in a full day of programming at the 2025 Vehicle Service & Warranty Lifecycle Summit, culminating in an Exclusive Dinner featuring AI in the Field and Shark Tank–style pitches.


Workshop: Streamlining Warranty Approvals

Earlier in the day, Ford will host a hands-on workshop on Streamlining Warranty Approvals. Participants will walk through a practical roadmap to develop, launch, and optimize approval processes — benchmarking against peers and leaving with actionable steps to improve efficiency and compliance.


Evening Spotlight: AI in the Field & Shark Tank Pitches

The evening dinner will showcase how AI is reshaping warranty, service, and customer trust. In true Think Tank style, we’re introducing Shark Tank–style pitches, where innovators share bold AI ideas designed to tackle real-world challenges in service and warranty.

Speakers include:

  • Dan Dobbs  – Warranty Analytics Strategy, Ford Motor Company
  • Josh Cohen – Strategy & Operations, General Motors
  • Jim Goldsmith – VP of Manufacturer Relations, Aclaró AI

Powered by Our Sponsors

🤝 With thanks to our AI-SWLM Think Tank Sponsors:
Syncron | Circuitry.ai | Tavant | SAS | Upstream | PTC Warranty | sd-ize | Advantage Technical | ServiceNow


Why Attend?

📅 Don’t miss this opportunity to kick off the Summit with an experience that blends insight, collaboration, and connection.

Reserve your spot here

👉 This is a free event for MAPconnected MyWarrantyNetwork Members & Companies. Inquire to receive your free booking code.

🔗 Explore more in our AI-SWLM Think Tank video, including the 5 AI Roadmaps developed with OEMs and AI Sponsors — featuring the newly released 4th & 5th AI Use Cases.

Watch it here


#MAPconnected #ServiceWarrantySummit #AutomotiveInnovation #AI-SWLM