At MAPconnected, progress doesn’t stop when the Summit ends — it grows through the conversations and connections that follow.
That’s why this week’s spotlight feels especially important.
From Varun Jain of K&L Gates to Laura Kelly of Advantage Technical, both reminded us what this network is truly about: trust, accountability, and collaboration that extends beyond a single event.
Reputation, Responsibility, and the Real Cost of Recalls
In his Speaker Spotlight, Varun Jain, Of Counsel at K&L Gates, spoke about why handling recalls properly isn’t just a compliance issue — it’s a test of integrity.
He underscored how public trust and brand reputation hinge on doing the right thing, not just the required thing.
Recalls, he explained, aren’t just about fixing cars — they’re about maintaining confidence in the entire automotive ecosystem. When departments ask for more resources, his message is clear: they’re protecting more than liability — they’re safeguarding the company’s reputation and customer trust.
Collaboration in Action: How One Conversation Sparked a Network
For Laura Kelly, Vice President Vehicle Services Group at Advantage Technical, the value of collaboration isn’t theoretical — it’s personal. Her team supports OEMs and Tier 1 suppliers in identifying technical talent, but what she saw missing was an opportunity to bring these experts together.
Working closely with Jeff Ellis at Hyundai, Laura helped shape the idea that became the TAC Leadership Exchange — a MAPconnected initiative that’s now expanding into new focus groups for 2026, including Warranty Strategy, Field Quality & Analytics, and Technical Training & Support.
Her vision reflects exactly what MAPconnected was built to do: create a space where the people behind the industry can connect, benchmark, and learn from one another — year-round.
Membership: Access to Conversations That Drive Change
Membership isn’t just access to an event — it’s access to everything that happens because of it.
Members get full recordings of sessions like Varun’s, insider discussions from leaders like Laura, and year-round access to the MyWarrantyNetwork Members Hub — where collaboration continues and new Leadership Exchange Groups are forming.
If you’ve been following these spotlights and want to be part of what’s next, this is where you start.
🔗 Join the MyWarrantyNetwork Members Hub!
🟩 To learn more about our new leadership exchange groups, click here.