As the countdown to Detroit begins, the MAPconnected community is driving progress across service and warranty innovation. Here’s a look at the latest milestones on the road to October. AI-SWLM Think Tank Recap On September 10th, MAPconnected hosted its latest AI-SWLM Think Tank, bringing together 10 OEMs to advance the role of artificial intelligence in […]
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Video: Meet Sarah Huff Cummins’ Director Global Warranty Systems
What Does It Take to Elevate Warranty from a Cost Center to an Award-Winning Capability? Cummins unpacks the turning points of its multi-year journey with Syncron—why they acted, how they executed, and the cultural moves that stuck. 🎥 Watch a snippet from our interview with Sarah Huff, Director of Global Warranty Systems at Cummins. She […]
Announcing the MAPconnected Monthly Newsletter
Welcome to the first edition of the MAPconnected Monthly Newsletter. As our network expands, we’re diving deeper into the insights, ideas, and initiatives shaping service, warranty, and aftersales. This monthly edition is your direct line into what’s next for MAPconnected and MyWarrantyNetwork Members Hub & Marketplace. If you have not yet signed up, if you […]