Got 5-minutes? A member OEM has tapped MAPconnected Vehicle Service & Warranty Lifecycle Network to gather insights on improving warranty coverage accuracy. This quick survey will spotlight best practices and tech-driven strategies to detect issues like customer abuse, emissions tampering, unapproved calibrations, and incomplete repairs. All responses are anonymous, and participating OEMs will receive a […]
Surveys
June 2024: Driving Preventive Actions With AI Using Field Data Pre-Work for Webinar
Driving Preventive Actions With AI Using Field Data Pre-Work for Webinar We would appreciate your input. All answers are confidential and will not be attributed to you and your company.
February 2024: The Next Frontier Of Automotive Recall Survey
The Next Frontier Of Automotive Recall We would appreciate your input within the attached survey regarding your participation with our upcoming benchmarking round robin scheduled for February with Stout & MAPconnected.
Vehicle Recall Risks and Costs Survey & Round Robin
Take Survey Now Our Vehicle Recall Risks and Costs Survey takes just 5-minutes to learn your relative peer performance in the areas of: Compliance | Consumer Outreach | Data Mitigation | Data Strategies | Cost Recovery All replies are confidential and your answers will not be attributed to you or your company. All survey respondents will […]
January 2024: Customer Warranty Satisfaction Survey
We would appreciate your input within the attached survey regarding Supplier Warranty Satisfaction. Please fill out the survey by January 26th and receive the full results January 30th in the Virtual Round Robin. All answers are confidential and will not be attributed to you and your company. If this is not your area of expertise, […]
Supplier/Warranty Recovery (Warranty Cost Sharing) Survey
We would appreciate your input within the attached survey regarding Supplier Warranty Recovery, which may also be called warranty cost sharing. Please fill out the survey by August 18th and receive the full results by August 31st. All answers are confidential. If this is not your area of expertise, we would appreciate it if you […]
Supplier Warranty Cost Recovery Survey Roll-Out
AI In Warranty Claims Adjudication Survey
Next up! Using AI In Warranty Claims Adjudication Round Robin and New AI Survey Available
SURVEY Are you using Artificial Intelligence (AI) in Warranty Claims Adjudication? VIRTUAL ROUND ROBIN JUNE 15th: 3-4:00 pm ET (virtual Round Robin) AI IN WARRANTY CLAIMS ADJUDICATION Using Artificial Intelligence (AI) As An Anomaly Detection Tool Establishing AI/ML KPI’s, Rules, and other Tools Free for Member OEMs and Tier Suppliers / Non-Member Test Drives ($295.00) […]
Module Mileage: Automated Claim Adjudication Process
This survey is designed to identify who is using “module mileage” in their automated claim adjudication process. [advanced_iframe src=”https://us7.list-manage.com/survey?u=a0e86c15b893786354999e831&id=27b80c2793&e=*|UNIQID|*” width=”100%” height=”600″]