Key Sessions – Industry Insights – Loads of Networking Opps
Meet the Speakers & Sessions Driving the 2025 Summit
📊 Take Survey Please!
We need your perspective which will be included in a presentation at the Summit discussing the critical role OEM-supplier relationships play in warranty outcomes!
🕐 Takes just 5 minutes
For suppliers and service providers:
🔗 Suppliers & Service Providers: Survey Link
For OEMs:
🔗 OEMs & Manufacturers: Survey Link
🗓️ Packed Agenda. Powerful Insights. Unmatched Access
Now’s the time to lock in your spots for exclusive networking and benchmarking sessions—don’t miss the experiences that take your summit to the next level!
Highlights Include:
🔸10/20 Workshop: Streamlining Warranty Approvals
🔸10/20 Dinner: AI In The Field Panel – Sponsored by AI-SWLM Think Tank
🔸10/21 Facilitated Benchmark Themed Roundtables
🔸10/21 Lunch: Leadership Exchange Networking Tables
🔸10/22 Breakfast: Meet & Discuss AI-Project Roadmaps Ready For POCs
🔸Meetup of TAC (Technical Assistance Center) Members Group
October 20
Kick off the Summit
with two high-impact events!
October 21 Lunch
Leadership Exchange Neworking Tables
Warranty Administration
Purchasing & Supplier Cost Sharing
Parts Return & Quality Analysis
Field Services & Tech Tools
TAC: Technical Assistance Centers
👥 Limited to 10 participants per table
October 21 Facilitated Benchmarking Roundtables
- 📅 Tuesday, Oct 21 | 5:00– 6:00 PM
- 📍 Reservations required
- 🔸 Kia – Service & Labor Time Trends & Developments
- 🔸 Magna Seating Systems – Ownership & Accountability To Elevate Team Performance
- 🔸 Travers Automotive & RV Group – Consumer Privacy In Connected Vehicle Ecosystem
🔸 PTC Warranty – AI & IoT for Claims Fraud Detection / Warranty Compliance
🔸 Sedgwick – Multichannel Outreach For Underperforming Recalls
🔸Ford – Approaching Lower Cost Repair
Open Topics:
OTA Updates & Maintenance | Vision to IT Reality | Quality Decline Drivers | Root Cause / Parts Return | Resolving Cost Recovery Disputes | Field Quality Collection & Reporting
🍽️ October 21:
Sponsored Dine-Arounds
📅 Tuesday, Oct 21 | 7:15 – 9:15 PM
📍 Reservations required. Request an Invite
Dine-Around Hosts & Locations:
🔸 Upstream – Garage Grill & Fuel Bar
🔸 Truepic – 160 Main
🔸 Syncron – Rocky’s Northville (Sold Out)
🔸 Sedgwick – 160 Main
🔸 Circuitry AI – Hyde Park Prime
🍷Advantage Technical – TAC Leadership Group – Rocky’s Northville
Seats limited to 6 participants per dinner — make your requests early!
🤝 Thank You to Our Sponsors
We’ve never had this much industry support — Your partnership powers the Summit’s continued success and keeps our industry moving forward.
💡 Tight Budget?
Join Us Anyway.
Qualified OEMs, Tier Suppliers, and Warranty Processors can unlock free or BOGO tickets to attend — making it easier than ever to join the industry’s most strategic conversations.
🎟️ Inquire Here
Talk Further And Get Your POC Going With The
5 AI-Project Use Case Sponsors
From predictive diagnostics to warranty automation,
the AI-SWLM Think Tank will showcase five AI use cases transforming service, quality, and lifecycle management created by OEM & AI Tech partners.
Catch them in action at the Summit:
10/20 VIP Dinner
10/22 Breakfast
And at their booths
🔸 Live Webinar Spotlight 🔸
Oct 9: Transform Warranty Claims with Virtual Inspections
Join Craig Stack, Founder & President of Truepic, for a live session with MyWarrantyNetwork.
Discover how OEMs and Warranty Processors are using secure, real-time virtual inspections to:
✅ Speed up claim reviews
✅ Cut unnecessary costs
✅ Improve accuracy & customer satisfaction
🕒 October 9 | 3:00 – 4:00 PM ET
💬 Bring your questions — Craig will answer them, live
📰 Managing Rising Warranty Costs with Virtual Inspections
Ahead of tomorrow’s webinar, explore how virtual inspections are already reshaping warranty operations. This article from Providers & Administrators highlights how leading organizations are replacing in-person claim reviews with authenticated photo and video verification — driving faster turnaround times and significant cost reductions.
🗓️ Packed Agenda. Powerful Insights. Unmatched Access
Now’s the time to lock in your spots for exclusive networking and benchmarking sessions—don’t miss the experiences that take your summit to the next level!
Highlights include:
🔸10/20 Workshop: Streamlining Warranty Approvals
🔸10/20 Dinner: AI In The Field Panel – Sponsored by AI-SWLM Think Tank
🔸10/21 Facilitated Benchmark Themed Roundtables
🔸10/21 Lunch: Leadership Exchange Networking Tables
🔸10/22 Breakfast: Meet & Discuss AI-Project Roadmaps Ready For POCs
🔸 Meetup of TAC (Technical Assistance Center) Leadership Group