Virtual Benchmark Round Robin
Non-Member Test Drive – $295.00

Join us in a 60-minute facilitated round-robin benchmark opportunity to understand relative performance and hear best-in-class processes from your industry peers regarding:

  • Using Artificial Intelligence (AI) As An Anomaly Detection Tool
  • Establishing AI/ML KPI’s, Rules And Other Tools

Round Robin Facilitator – Ted Danner, Warranty and Vehicle Service Contract Operations Consultant

Ted brings 23 years of expertise with Nissan North America and CARS Protection Plus, in Warranty, Vehicle Service Contract Sales / Claims / Risk / Operations, Aftersales CRM and Captive Finance while collaborating across siloed, functional lines. He led warranty strategy and strategy, reducing out-of-line claims expense by $80M+ and $30M+ for vehicle service contracts. To assist dealers, he led the field team in improving warranty claim submission accuracy and first-time pay rate.

Ted recently formed Danner Automotive Consulting to help companies change warranty operations to find lost time and find claims savings.