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Recorded September 10, this AISWLM session showcases two new, ready-to-test AI project roadmaps: • Early Warning Scout — Bridgestone & Tavant outline how to detect issues sooner by unifying signals across social/voice of customer, dealer RO data, telematics, and claims—moving from reactive to proactive quality insights. • 12V Battery Digital Signatures — Toyota & Upstream […]

From Binge-Watching to Smart Living: The Subscription Shift at CES 2026: This article by Dawn Taylor, SVP of Strategic Growth at Domestic & General, explores how subscription service models are reshaping loyalty, retention, and long-term value for OEMs and retailers, and why brands that prioritize proactive service and recurring engagement will define the next […]

Joshua Shuck, Special Tools & Dealer Equipment Manager at General Motors, will be taking the stage at the 2025 Vehicle Service & Warranty Lifecycle Summit in Detroit. He’ll be presenting alongside his industry partner — Joshua Linton, Global Client Solutions Manager at Midtronics — in a collaborative case study session that dives into the critical […]

MOTOR’s Data Products deliver the comprehensive, high-quality data the automotive industry relies on to make informed decisions and optimize performance. With precise, up-to-date information covering parts, service, repair, and more, our data solutions empower businesses to streamline operations, enhance accuracy, and drive competitive advantage. Source link

What happens when business systems and stakeholder teams work side by side—on the plant floor, in labs, and in staff meetings? Sarah Huff, Director of Global Warranty Systems at Cummins, shares how her team championed new processes, made bold changes, and completed a pilot in just 12 months—delivering promised savings and paying back the investment. […]

A Georgia woman says she got a recall notice from Jeep about an issue with her battery that causes a fire risk. Now she’s incensed. And she’s not only upset with the Jeep dealership that sold it to her, but also with what she perceives as a lack of urgency about her safety. TikTok creator […]

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We’re proud to welcome Marijo Prodanic, Director Warranty Operations & Technical Assistance, Kia America, as our latest Summit speaker. From Volkswagen Group to Kia America, Marijo has built a reputation for supplier cost recovery, quality improvement, and data-driven claims management — shaping how OEMs strengthen dealer relationships and improve warranty operations. source

A software issue may prevent some Ford vehicles from fully engaging Park, triggering a large recall December 19, 2025 at 16:23 Ford is recalling 272,645 vehicles for a potential park defect. Issue affects F-150 Lightning, Mustang Mach-E, Maverick Hybrid. Fault traced to tight tolerances in the integrated park module. Ford has already surpassed its previous […]