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We’re proud to welcome Marijo Prodanic, Director Warranty Operations & Technical Assistance, Kia America, as our latest Summit speaker. From Volkswagen Group to Kia America, Marijo has built a reputation for supplier cost recovery, quality improvement, and data-driven claims management — shaping how OEMs strengthen dealer relationships and improve warranty operations. source

A software issue may prevent some Ford vehicles from fully engaging Park, triggering a large recall December 19, 2025 at 16:23 Ford is recalling 272,645 vehicles for a potential park defect. Issue affects F-150 Lightning, Mustang Mach-E, Maverick Hybrid. Fault traced to tight tolerances in the integrated park module. Ford has already surpassed its previous […]

In this learning session, we explored how Agentic AI is shaping the future of claims processing in dealer and technical contact centers. The AI Use Case was created at our AI-SWLM Working Session held earlier this year at our club study hosted at Bridgestone Americas Lead the Way—Pilot an AI Use Case: Help us take […]

Rivian unveils in-house AI chip – Automotive News First Shift: Rivian unveils in-house AI chip Cost analysis of Trump’s CAFE changes | Nighttime service department brings benefits | Geely opens world’s largest safety center (Jake Neher) Source link

These 2 turn-key AI use cases developed through collaborative industry insights at MAPconnected’s recent spring club study in Nashville where participants examined five AI-driven concepts, identified key success factors, anticipated early challenges, and established actionable steps to advance these ideas into operational Generative AI solutions—from ideation to Proof of Concept (PoC) projects. 🔹Reinventing Claims Adjudication […]

Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Rivian Automotive has recalled nearly 35,000 electric delivery vans due to damage to the driver side seat belt pretensioner cable that the company claims is caused by “repeated misuse”, according to the National Highway Traffic Safety […]

GM’s GPSC Warranty Performance Manager discusses why they are Gold MAPconnected MyWarrantyNetwork Members. source

Additive manufacturing (AM), often referred to as 3D printing, has changed how metallic components are designed and produced, enabling layer-by-layer fabrication directly from digital models. AM allows the creation of geometrically complex and lightweight structures that were previously impossible to manufacture using conventional methods. These capabilities create new quality assurance challenges, particularly for verifying internal […]

🚗 “This is the new paradigm. The great leap forward in technology that will transform the industry like never before.” Dean Ricciardulli, CEO of CarTechIQ, shares how rising vehicle complexity demands smarter systems — but never forgets the human side: software doesn’t fix cars, people do. 📍 Hear more at the 2025 Vehicle Service & […]

Accelerate resolution of vehicle quality issues with early detection and root cause investigations. Request Demo Purpose-Built Detection For Connected Vehicles & SDVs Proactive Detection and Root Cause Analysis With Upstream for Proactive Quality Detection automotive quality teams can monitor component performance and behavior, detect failures earlier and prioritize issues. Monitor Vehicle Components Identify vehicle component […]