MAPconnected is proud to announce that Michael Cavaretta will be joining the AI In The Field panel during the VIP Dinner on October 20 at this year’s Vehicle Service & Warranty Lifecycle Summit, taking place October 20–22, 2025, at the Sheraton Detroit Novi Hotel. As AI rapidly moves from theory to real-world implementation, leaders across […]
Annual Summit
Who’s Joining Us in Detroit?
Your peers, partners, and competitors are already in the room — make sure you are too. 301io Aclaro AI Advantage Technical AWS Bombardier Recreational Products Bridgestone Americas C&K Auto Parts Capitol Technology University, Carfax For Lenders CarTechIQ Circuitry.ai Cummins DRN Data DSA Daten Ford Motor Company Freudenberg Battery System Garrett General Motors Henderson Products Hyundai […]
Session Spotlight: Warranty Initiatives
At the 2025 Vehicle Service & Warranty Lifecycle Summit, warranty is taking center stage. OEM leaders will explore how innovative initiatives are reshaping warranty management to drive efficiency, compliance, and stronger alignment with dealers. 📍 Tuesday, October 21st | 9:10 – 9:50 | Deep Dives | Warranty Initiatives This session will feature perspectives from: Why […]
AI in Service & Warranty: Dinner & Shark Tank Challenge – October 20
Every AI-SWLM Think Tank meet-up has uncovered something new — from rethinking how warranty data flows to mapping early warning systems that change how OEMs, dealers, and suppliers collaborate. On October 20, that same spirit of discovery comes alive in a full day of programming at the 2025 Vehicle Service & Warranty Lifecycle Summit, culminating […]
Case Study Spotlight: Maximizing Customer Lifetime Value Through Feedback & Reputation Management
Customer feedback is more than a metric — it’s a strategy for growth, retention, and long-term profitability. At the 2025 Vehicle Service & Warranty Lifecycle Summit, attendees will get an inside look at how one of the nation’s top dealer groups is harnessing feedback and reputation management to maximize customer lifetime value. In the context […]
Speaker List: Transforming Warranty & Service: October 20-22 2025
Join us in Detroit as we bring together the brightest minds driving change in warranty and service lifecycle management. No other event offers such powerful opportunities to benchmark performance, gain actionable insights, and make smarter, more efficient decisions across the entire warranty service lifecycle. 🟩 Last ticket discounts expire 9/26 🟩Reserve now!
Video: Meet Sarah Huff Cummins’ Director Global Warranty Systems
What Does It Take to Elevate Warranty from a Cost Center to an Award-Winning Capability? Cummins unpacks the turning points of its multi-year journey with Syncron—why they acted, how they executed, and the cultural moves that stuck. 🎥 Watch a snippet from our interview with Sarah Huff, Director of Global Warranty Systems at Cummins. She […]
Taking the Stage: Sarah Huff, Director, Global Warranty Systems at Cummins
As the automotive industry continues to evolve, leaders who can connect business systems with operational excellence are setting the pace for innovation. At the 2025 Vehicle Service & Warranty Lifecycle Summit, we’re proud to welcome Sarah Huff – Director, Global Warranty Systems at Cummins. Sarah and her team were recently honored for their award-winning Integrated […]
New This Year: Connected Commercial Vehicles Roundtable
🚚 Driving Resilience & Innovation Across the Commercial Vehicle Lifecycle 🎥 Watch a short interview from our show chair, Steve Schmith’s video here: https://www.youtube.com/shorts/XSjLt6vudVQ For the first time, we’re dedicating a focused track to exploring how connectivity, telematics, and data are reshaping fleet operations, warranty, and the vehicle lifecycle. 👉 From scaling innovation and unlocking […]
Time Is Running Out – The Countdown Is On As Early Bird Rates Expire This Week
Register by August 31 to beat the price increase! 🟩 Secure Your Spot Now 28 Industry Trailblazers Confirmed: The Momentum Is Just Beginning! Meet Kia America Speaker Marijo Prodanic We’re proud to introduce Marijo Prodanic, Director Warranty Operations & Technical Assistance, Kia America. From Volkswagen Group to Kia America, Marijo has built […]