https://www.mapconnected.com/wp-content/uploads/May-16th.pngCLICK TO REGISTER 7 OEM Participants: BraunAbility – Caterpillar – Cummins – Ford – GM – Navistar – Nissan Navistar hosted MAPconnected members to their Parts Return and Product Review Center near San Antonio, Texas for a half-day facilitated benchmark session to tour and review their processes. This busy center supports their team to achieve […]
Club Study Benchmarking Event
Dealer Warranty: Metrics, Dashboards & Reporting
https://www.mapconnected.com/wp-content/uploads/Survey-featured-image-copy_2.jpg SURVEY: Dealer Warranty: Metrics, Dashboards & Reporting An OEM is looking to understand how their peers measure their dealer’s warranty performance and what warranty data they share with them. Answers are confidential and in two (2) short weeks receive the full results! CLICK HERE TO TAKE SURVEY
March & April Virtual Events Announced…. Join To Take Advantage!
3 Benchmark Events You Don’t Want To Miss
Jan 24: Providing Early Warranty Data To Stakeholders Benchmark Round Robin
https://www.mapconnected.com/wp-content/uploads/1.24.jpgPGEgY2xhc3M9Ind4LWJ1dHRvbiIgaHJlZj1odHRwczovL21hcGNvbm5lY3RlZC5yZWdmb3guY29tL3Byb3ZpZGluZy1lYXJseS13YXJyYW50eS1kYXRhLXRvLXN0YWtlaG9sZGVycy1yb3VuZC1yb2JpbiBzdHlsZT0iYmFja2dyb3VuZDojNjViYzdiO2NvbG9yOndoaXRlO3BhZGRpbmc6MTBweCAyMHB4O3RleHQtZGVjb3JhdGlvbjpub25lO2ZvbnQtd2VpZ2h0OmJvbGQ7IiB0YXJnZXQ9Il9ibGFuayI+UmVnaXN0ZXIgTm93PC9hPg== Click Register Now button for more information regarding this 60- minute facilitated round robin benchmark opportunity hosted by Mike Roberts, former Global Warranty Strategy Manager, Ford Motor Company and President, MR Insights.
Fault or Condition Codes…Start Your Year Off Smarter by Getting MAPconnected
https://archive2024.mapconnected.com/wp-content/uploads/Survey-featured-image-copy_2.jpg Battling with incorrect defect codes? Start off your year smarter by getting MAPconnected and benefiting from our newly launched customized benchmarking survey services! Utilize our vast network of your direct peers to get your answers. Are you alone battling with incorrect use of fault or condition codes? Find out now by taking our first […]
March 21: 3-4:00pm ET Turning Warranty Data Into A Continuous Improvement Tool Benchmark Round Robin
https://www.mapconnected.com/wp-content/uploads/MArch-21st-1.pngPGEgY2xhc3M9Ind4LWJ1dHRvbiIgaHJlZj1odHRwczovL21hcGNvbm5lY3RlZC5yZWdmb3guY29tL3R1cm5pbmctd2FycmFudHktZGF0YS1pbnRvLWEtY29udGludW91cy1pbXByb3ZlbWVudC10b29sLXJvdW5kLXJvYmluIHN0eWxlPSJiYWNrZ3JvdW5kOiM2NWJjN2I7Y29sb3I6d2hpdGU7cGFkZGluZzoxMHB4IDIwcHg7dGV4dC1kZWNvcmF0aW9uOm5vbmU7Zm9udC13ZWlnaHQ6Ym9sZDsiIHRhcmdldD0iX2JsYW5rIj5SZWdpc3RlciBOb3c8L2E+REGISTER NOW Click Register Now button for more information regarding this 60- minute facilitated round robin benchmark opportunity facilitated by Jason Payne, former Head of Global Warranty Management, Sensata Technologies and Founder JPSI. Turning Warranty Data Into A Continuous Improvement Tool Benefits and Goals Collecting and Analyzing Warranty Data Strategies Collaborating Between Warranty, Quality and […]
Feb 15: Good Versus Bad Claims Quality Benchmark Round Robin
https://www.mapconnected.com/wp-content/uploads/FEB-15TH.pngPGEgY2xhc3M9Ind4LWJ1dHRvbiIgaHJlZj1odHRwczovL21hcGNvbm5lY3RlZC5yZWdmb3guY29tL2dvb2QtdmVyc3VzLWJhZC1jbGFpbXMtcXVhbGl0eS1zY29yaW5nLWJlbmNobWFyay1yb3VuZC1yb2JpbiBzdHlsZT0iYmFja2dyb3VuZDojNjViYzdiO2NvbG9yOndoaXRlO3BhZGRpbmc6MTBweCAyMHB4O3RleHQtZGVjb3JhdGlvbjpub25lO2ZvbnQtd2VpZ2h0OmJvbGQ7IiB0YXJnZXQ9Il9ibGFuayI+UmVnaXN0ZXIgTm93PC9hPg== Click Register Now button for more information regarding this 60- minute facilitated round robin benchmark opportunity hosted by Warren DeBardelaben former Nissan North America Warranty Executive and Founder WD3 Automotive.
May 18: Data Collection Collaboration to Support Parts Return Process Members Club Study 11-12:00pm ET
Open to all OEM & TIER 1 Supplier MAPconnected Members! Come prepared to share best practices that help improve collaboration to get to root cause and corrective action sooner in the parts return process. Potential Discussion Topics: Receiving warranty returns: Should parts be sent directly to supplier or to OEM first? Should suppliers be made […]
March 22: Warranty Data Collection for Claims Reporting Club Study 11-12:00pm ET
Open to all OEM & TIER 1 MAPconnected Members! Join us to discuss best in class tools & strategies for: Register Here Warranty Data Collection for Claims Reporting Do you have an enterprise-wide data storage and retrieval system that supports your warranty claim data? In addition to claim data, what other data do you link […]