Why AI Fails in Aftersales | MAPconnected Service and Warranty Lifecycle Summit



Why do so many AI initiatives in aftersales stall before delivering real impact?

In this MAPconnected Service & Warranty Lifecycle Network Summit feature, Arnon Shafir of Upstream Security explains why the biggest barriers to AI success aren’t technical — they’re organizational.

This short discussion explores leadership expectations, operational change, and why curiosity may be the most important KPI of all.

🔔 Subscribe for more Summit insights on AI, quality, and aftersales innovation.

#Automotive #AfterSales #Warranty #AI #SDV #PredictiveQuality

source