Why do so many AI initiatives in aftersales stall before delivering real impact?
In this MAPconnected Service & Warranty Lifecycle Network Summit feature, Arnon Shafir of Upstream Security explains why the biggest barriers to AI success aren’t technical — they’re organizational.
This short discussion explores leadership expectations, operational change, and why curiosity may be the most important KPI of all.
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#Automotive #AfterSales #Warranty #AI #SDV #PredictiveQuality
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