🎉Year 6 Begins With A Bang! 🎉
Members have been asking for deeper, more targeted benchmarking around strategy, governance, and enterprise‑level impact—and that’s exactly what we’re bringing forward.
Our Leadership Xchange Groups are built to become fully member‑driven, giving you the space to shape the agenda and dive into the topics that matter most to you and your organization.
Don’t miss out on the chance to benchmark with peers, share insights, and influence the conversation.
📩 Get the brochure and request your invite today!

What Makes These Groups Different
• 3 virtual facilitated meetups: February, May and August
• 1 in-person session at the October Summit
• Approved participation to ensure open, relevant dialogue
• Benchmark-driven agendas focused on peer comparison, not theory
• Give-and-take engagement model—all participants contribute
• MAPconnected facilitation to keep discussions structured, compliant and actionable
Role Specific Xchange Groups Forming
🔸Warranty Administration
🔸Purchasing & Supplier Cost Sharing
🔸Parts Return & Quality Analysis
🔸Financial Products & Insurance
🔸TAC Technical Assistance Centers
🔸Recall, Customer Campaigns & Legal
Event Calendar Starting February
| Reducing Supplier Administrative Burden | Purchasing & Cost Sharing Xchange Group | Feb 17 | 3 – 4:15pm ET |
| Program Structure Risk Architecture | Financial Products & Insurance Xchange Group | Feb 19 | 3 – 4:15pm ET |
| Parts Return Strategy & Cost Optimization | Parts Return & Quality Analysis Xchange Group | Feb 24 | 11 – 12:00pm ET |
| TAC Strategy & Technology Enablement | TAC (Technical Assistance Centers) Xchange Group | Feb 24 | 3 – 4:15 pm ET |
| Managing Impact of New State Warranty Reimbursement Laws | Warranty Administration Xchange Group | Feb 26 | 3 – 4:15 pm ET |
| Vehicle Buyback Management & Accountability | Recall, Customer Campaigns & Legal Xchange Group | March 19 | 3 – 4:15pm ET |
Secure Your Spot Now Groups Are Filling Up Quickly!
Renew or begin your MAPconnected Membership to ensure your spot in the group.
Memberships run annually and come with:
- Free Service & Warranty Lifecycle Summit tickets, Oct 19–21
- 1:1 Member messaging & forum threads MyWarrantyNetwork access
- AI-SWLM Think Tank events, use cases and roadmaps
- Full access to Leadership Summit recordings & presentation archives