Ready To Supercharge Your Dealer & Technical Contact Centers With AI-Powered Claims Specialists?

The AI-SWLM Think Tank is excited to unveil its first turn-key AI Use Case, developed through collaborative industry insights at MAPconnected’s Spring club study at Bridgestone Americas in Nashville.

Participants—including Ford, GM, Toyota, Kia, Cummins, Bridgestone, and Slate Auto—explored five AI-driven concepts and mapped out steps to transform these ideas into operational Generative AI solutions, progressing from ideation to Proof of Concept (PoC).

Your Webinar Hosts

Alejando Caragy

Warranty Engineer, Ford Motor Company

Ted Danner

Sr. Director, Automotive Warranty & Service Contract AI Solutions

Angela Schumacher

Manager, Dealer Engagement and Outreach, Bridgestone Americas

Imagine this: Before your morning coffee cools, the right claims are pre-approved, the wrong ones are flagged, and your call queue is already 20% lighter.

That’s the power of Agentic AI we’ll unpack, together, on June 17, 2-3 p.m. ET.

What’s in it for you and what you’ll discover:

Automate triage & decisioning across voice and system channels and drop call volume by 20%.
Lift first-time pay rate 15% with picture-verification AI that weeds out false claims.
Catch anomalies early and protect supplier recovery using historical audit and technician data.
Walk away with a step-by-step use-case roadmap (and a chance to join the PoC cohort).