Round Robin Facilitator - Ted Danner
Warranty and Vehicle Service Contract Operations Consultant
Ted brings23 years of expertise with Nissan North America and CARS Protection Plus, inWarranty, Vehicle Service Contract sales / claims / risk / operations, Aftersales CRM and Captive Finance while collaborating across siloed, functional lines. He led warranty strategy and tactics, reducing out-of-line claims expense by $80M+,and by $30M+ for vehicle service contracts. To assist dealers, he led the field team in improving warranty claim submission accuracy and first-time pay rate. Ted formedDanner Automotive Consulting to help companies change warranty operations tofind lost time and find claims savings.