What an incredible event!
Bridgestone Americas hosted industry leaders at the 3rd annual MAPconnected Warranty, Aftersales & Aftercare Services Network Club Study on May 7–8 at their Nashville headquarters, featuring a full day of benchmarking along with an exclusive tour and inspection review at the Bridgestone Distribution Center.
AI-SWLM Think Tank Meetup – Advancing AI in Warranty & Service
On May 8, the AI-SWLM Think Tank convened for its first in-person session, where participants explored five AI-driven concepts, pinpointed success factors and early challenges, and outlined actionable roadmaps to transform these ideas into generative AI solutions—from ideation to Proof of Concept (PoC) projects.
Stay Tuned for More Updates as AI-SWLM Brings These Use Cases to Market!
- SAS Smarter Maintenance and Claims Management with Generative AI
- CIRCUITRY.AI AI-Powered Claims Assistance for Technical & Dealer Contact Centers
- UPSTREAM Leveraging AI for Warranty Analysis and Operational Velocity at Scale
- TAVANT Early Warning Scout
- SD-IZE From Idea to Impact: AI in Warranty Claims Processing
Who Participated?
The event gathered 7 OEMs and nearly 30 executives from Bridgestone, Cummins, Ford, General Motors, Kia, Toyota, and Slate Truck, alongside AI service providers such as Advantage Technical, Circuitry.ai, SAS, SD-IZE, Syncron, Tavant, and Upstream.
How Can I Benefit?
Engage in ongoing discussions like these with Member Companies in MAPconnected’s network, where collaboration and industry insights continue to drive innovation in warranty and aftersales service strategies.
MAPconnected’s Engagement Tools Include:
- MyWarrantyNetwork Members Hub & Marketplace (www.mywarrantynetwork.com)
- AI-SWLM Think Tank (AI-Service Warranty Lifecycle Management)
- Vehicle Service & Warranty Lifecycle Summit October 20-22 Sheraton Novi, Michigan
