Meet us at the Dearborn Inn, MI on Oct 13-14, 2021
For more information: or 609 216 6998

Andy Peterson to join panel discussion at the Vehicle Service & Warranty Lifecycle Roundtable

Outsourcing vs. Insourcing Warranty Process and Claims Management

We will look at the key elements of the warranty process from development of warranty statements – claims adjudication – payment processing – supplier recovery – goodwill – service letters – auditing – fraud – risk management – analytics – regulatory & compliance – automation of claims processing – quality & reliability loop. With each panelist – we will discuss which elements they recommend to insource versus outsource and the reasons why.