MAPCONNECTED CLUB STUDIES & INSIGHTS

Dealer Warranty: Metrics, Dashboards & Reporting

An OEM is looking to understand how their peers measure their dealer’s warranty performance and what warranty data they share with them.

Answers are confidential and in two (2) short weeks receive the full results!

GOT 5 minutes?

Blog Post:

Warranty Management and

the Path To Better Quality

According to Ford CEO Jim Farley, “Fixing quality is my No. 1 priority. It is the most important initiative in the whole company. And it’s going to take several years until we fix quality, nothing else matters.” A big, clear, and bold message,

March 21st

Turning Warranty Data Into
A Continuous Improvement
Tool Benchmark Round Robin
(OE’s and Tier Suppliers)

Facilitator: Jason Payne

Former Head of Global Warranty Management, Sensata Technologies and President and CEO, JPSI

April 19th

Warranty Costs Related To Serviceable & Non-Serviceable Electric Vehicle Battery Packs
(Open to all!)

Speaker: Dave Johnson
Former Global Director Service Engineering Operations,
Ford Motor Company

October 24th - 25th

Vehicle Service & Warranty Lifecycle Summit

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