Agenda Released! Bridgestone Americas has extended a warm invitation to the MAPconnected Warranty, Aftersales & Aftercare Services Network to host our annual facilitated Club Study on May 7-8 at their headquarters in Nashville, TN. This 3rd annual event promises two (2) engaging days of benchmarking insights, an exclusive Bridgestone/Firestone Distribution Center access tour, AI-SWLM Think […]
Events
Driving Efficiency with AI: Recap of the 2024 Summit
At the 2024 Vehicle Service & Warranty Lifecycle Summit, industry leaders explored cutting-edge solutions to streamline processes and reduce human error. From quality code predictions and AI-driven technician comment analysis to leveraging failure type clusters, the focus was on improving claim entry and communication. Highlights included enhancing diagnostic tools, integrating technicians into the quality feedback […]
Tweddle Group – What is Guided Diagnostics?
What is Guided Diagnostics? Download the Guided Diagnostics Sample Session Factsheet What is Guided Diagnostics? The Industry’s Most Advanced Diagnostics Solution Guided Diagnostics is the first system to apply a semantic network model in the dynamic prescription of troubleshooting procedures. Traditional diagnostic systems are little more than a digital presentation of old-school printed diagnostic trees—static […]
Key Takeaways from the MAPConnected Service & Warranty Lifecycle Summit
MAPConnected Q/A: Leveraging AI In Service and Warranty
MAPConnected Q&A: Harnessing EVs To Unlock Service Revenue Streams
Tweddle Group – Transforming Service, Warranty, and Recall Efficiency
Key takeaways from the MAPConnected Service & Warranty Lifecycle Summit
MAPConnected Q/A: Harnessing EVs To Unlock Service Revenue Streams
Testimonial Spotlight: Building Connections with Carlos Hernandez – Sogefi
Insights from the 2024 Vehicle Service & Warranty Lifecycle Summit The 2024 Vehicle Service & Warranty Lifecycle Summit brought together industry peers to share knowledge and solutions for enhancing service lifecycle and warranty processes. This event provided a unique platform for collaboration, education, and inspiration. As we look forward to the 2025 summit, explore this […]