Events

Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Jill Trotta RepairPal to present at the Vehicle Service & Warranty Lifecycle Roundtable Transparency & Trust: A Guide To Getting Service Customers and Keeping Them Understanding today’s customers and their online behavior around pricing Using […]

Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Jeff Miller to join panel discussion at the Vehicle Service & Warranty Lifecycle Roundtable What are you doing to prepare for the flood of EVs coming out in the market? Changing service plans Changing policy […]

Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Brian Crossin to present at the Vehicle Service & Warranty Lifecycle Roundtable Creating Fresh Prospects and Loyalty with an Exceptional Warranty Experience Driving service retention: Focusing on customer experience Challenging the service model for warranty […]

Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Andy Peterson to join panel discussion at the Vehicle Service & Warranty Lifecycle Roundtable Outsourcing vs. Insourcing Warranty Process and Claims Management We will look at the key elements of the warranty process from development […]

Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Jeff Sutter to host roundtable topic at the Vehicle Service & Warranty Lifecycle Roundtable Developing a Collaborative Quality Culture that Puts Problem-Solving First Data needs and ease of communication across the entire value stream Role […]

Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png GKN Automotive to present at the Vehicle Service & Warranty Lifecycle Roundtable GKN Automotive’s Warranty Journey Recognizing where we were and where we wanted to be Evaluating our priorities and how to successfully apply it […]

Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Jennifer Jones to present at the Vehicle Service & Warranty Lifecycle Roundtable   Panel Discussion: Optimizing Quality Management Between Stakeholders To Reduce Warranty Risk & Costs Knowledge capture and sharing approaches to enable real-time access […]

https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Since July 2020, Paul Rogers has assumed the role of Senior Manager, Warranty at Nissan Motor Corporation. He returns back to Warranty having started his Nissan career nearly 14 years ago as Specialist in the Warranty Call Center. After completing various roles in the Warranty Call Center he left 4 years later for the […]