Key Sessions – Industry Insights – Loads of Networking Opps Meet the Speakers & Sessions Driving the 2025 Summit 🟩 Get the Full Agenda here! 📊 Take Survey Please! We need your perspective which will be included in a presentation at the Summit discussing the critical role OEM-supplier relationships play in warranty outcomes! 🕐 Takes […]
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Your Aftersales, Aftercare Services & Warranty Peers Are In The Room. Make sure you are too!
Impressive List Of Companies Already Signed Up! 301io, Aclaro AI, Advantage Technical, AWS, Bombardier Recreational Products, Bridgestone Americas, C&K Auto Parts, Capitol Technology University, Carfax For Lenders, CarTechIQ, Circuitry.ai, Cummins, DRN Data, DSA Daten, Ford Motor Company, Freudenberg Battery System, Garrett, General Motors, Henderson Products, Hyundai Auto Canada, Hyundai Motor America, Inspectron Tools, International, Isuzu […]
🌟 Welcome Stellantis First-Time Speakers
We’re thrilled to welcome Stellantis to the Summit stage for the very first time. Together, Bruce and Ron will lead the session Unlocking Quality Through Data on Tuesday, October 21 | 1:00 – 1:40 PM. In this discussion, they’ll explore how advanced data tools—and smarter use of warranty data—can transform complexity into actionable insights that: […]
Momentum Builds Ahead of the 2025 Vehicle Service & Warranty Lifecycle Summit
As the countdown to Detroit begins, the MAPconnected community is driving progress across service and warranty innovation. Here’s a look at the latest milestones on the road to October. AI-SWLM Think Tank Recap On September 10th, MAPconnected hosted its latest AI-SWLM Think Tank, bringing together 10 OEMs to advance the role of artificial intelligence in […]
Video: Spotlight on Dean Ricciardulli, CEO CartecIQ
At the upcoming 2025 Vehicle Service & Warranty Lifecycle Summit, Dean will present: The AI Revolution In Automotive IT: From Buzzword To Breakthrough The automotive aftermarket is entering a new era where AI is no longer optional—it’s transformational. Success won’t go to the biggest players, but to those who understand workflows, interpret complex data, and […]
Video: Reimagining Service Strategy: Spotlight on Chrystelle Lachance
What does it take to transform service operations into a true driver of customer loyalty and business growth? Few leaders are more qualified to answer that question than Chrystelle Lachance, who brings over 15 years of global experience in service and support operations. At the upcoming 2025 Vehicle Service & Warranty Lifecycle Summit, Chrystelle will […]
Speaker List: Transforming Warranty & Service: October 20-22 2025
Join us in Detroit as we bring together the brightest minds driving change in warranty and service lifecycle management. No other event offers such powerful opportunities to benchmark performance, gain actionable insights, and make smarter, more efficient decisions across the entire warranty service lifecycle. 🟩 Last ticket discounts expire 9/26 🟩Reserve now!
Video: Two Joshs, One Case Study That Could Change How We Think About EV Warranty
We’re excited to announce a unique case study presentation at the 2025 Vehicle Service & Warranty Lifecycle Summit featuring Joshua Shuck – Special Tools & Dealer Equipment Manager at General Motors and Joshua Linton – Global Director, Technical Product Management at Midtronics. As client and provider, the “two Joshs” are teaming up to deliver an […]
Experience AI Use Cases in Action – Reserve Your Spot
The countdown is on: 🔸 One Week to Go! Reserve your Spot! Our next AI-SWLM Think Tank goes live September 10—and you don’t want to miss it. 🔸 See how industry leaders are putting AI to work across the Service & Warranty Lifecycle with real-world use cases that deliver measurable results. 📺 Watch this short […]
Time Is Running Out – The Countdown Is On As Early Bird Rates Expire This Week
Register by August 31 to beat the price increase! 🟩 Secure Your Spot Now 28 Industry Trailblazers Confirmed: The Momentum Is Just Beginning! Meet Kia America Speaker Marijo Prodanic We’re proud to introduce Marijo Prodanic, Director Warranty Operations & Technical Assistance, Kia America. From Volkswagen Group to Kia America, Marijo has built […]