In our latest AI-SWLM meetup, July 15th, we explored our next 2 AI-Use Case Roadmaps: 🔹Reinventing Claims Adjudication with AI (Cummins & Sd-ize) 🔹Smarter Maintenance & Claims with Generative AI (Ford & SAS) Click below to watch the recording. Lead the Way—Pilot an AI Use Case | Help us take the next step in transforming […]
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🧠July 15 🧠Next AI-SWLM Think Tank Meetup
🚀 Be Part of What’s Next: We’re Launching the Next Two AI Use Cases! Born out of MAPconnected Vehicle Service & Warranty Lifecycle Network’s Spring Club Study in Nashville, these two turn-key AI use cases leap from collaboration to impact—translating shared intelligence into operational solutions, with success factors defined and POCs ready to go! Reinventing Claims […]
Ready Set Go! Can’t Wait To See You All There For The 5th Annual!
  SAVE $300+ per ticket The Countdown Is On! Advance Ticket Pricing Through 7/31 Analytics, Data, and Service Fuel For A Customer-First Connected World Buy Tickets Now! Download The Brochure Main Summit Oct 21-22 New Summit Oct 23 Learn More Get Your Ticket & Co-Worker Paid For! Join us and showcase your […]
In this learning session, we explored how Agentic AI is shaping the future of claims processing in dealer and technical contact centers.
Make sure to download the AI Use Case created at our AI-SWLM Working Session held earlier this year at our club study hosted at Bridgestone Americas Lead the Way—Pilot an AI Use Case Help us take the next step in transforming service and warranty operations. We’re inviting engaged partners to step up, lead the charge, […]
Ready To Supercharge Your Dealer & Technical Contact Centers With AI-Powered Claims Specialists?
Hello, Circuitry.ai+Bridgestone+Ford show you how you can slash claim time by 15% This Think Tank session shows how industry-tested AI trims call volume 20% & boosts first-time-pay rate. Save your seat today. The AI-SWLM Think Tank is excited to unveil its first turn-key AI Use Case, developed through collaborative industry insights at MAPconnected’s Spring club […]
Survey: Improving Warranty Coverage Accuracy
Got 5-minutes? A member OEM has tapped MAPconnected Vehicle Service & Warranty Lifecycle Network to gather insights on improving warranty coverage accuracy. This quick survey will spotlight best practices and tech-driven strategies to detect issues like customer abuse, emissions tampering, unapproved calibrations, and incomplete repairs. All responses are anonymous, and participating OEMs will receive a […]
AI-Service Warranty Lifecycle Management Think Tank (AI-SWLM) Completes 3rd Meetup
What an incredible event! Bridgestone Americas hosted industry leaders at the 3rd annual MAPconnected Warranty, Aftersales & Aftercare Services Network Club Study on May 7–8 at their Nashville headquarters, featuring a full day of benchmarking along with an exclusive tour and inspection review at the Bridgestone Distribution Center. AI-SWLM Think Tank Meetup – Advancing AI […]
Bridgestone Americas Hosts A Dynamic MAPconnected Network Club Study
What an incredible event! Bridgestone Americas welcomed industry leaders to the 3rd annual MAPconnected Warranty, Aftersales & Aftercare Services Network Club Study on May 7-8 at their Nashville headquarters. This two-day program provided benchmarking insights, an exclusive Bridgestone/Firestone Distribution Center tour, an AI-SWLM Think Tank meetup, and two networking dinners, fostering meaningful discussions and collaboration. […]
Bridgestone Americas Hosts MAPconnected Network Club Study
Agenda Released! Bridgestone Americas has extended a warm invitation to the MAPconnected Warranty, Aftersales & Aftercare Services Network to host our annual facilitated Club Study on May 7-8 at their headquarters in Nashville, TN. This 3rd annual event promises two (2) engaging days of benchmarking insights, an exclusive Bridgestone/Firestone Distribution Center access tour, AI-SWLM Think […]
Driving Efficiency with AI: Recap of the 2024 Summit
At the 2024 Vehicle Service & Warranty Lifecycle Summit, industry leaders explored cutting-edge solutions to streamline processes and reduce human error. From quality code predictions and AI-driven technician comment analysis to leveraging failure type clusters, the focus was on improving claim entry and communication. Highlights included enhancing diagnostic tools, integrating technicians into the quality feedback […]