Open to all OEM & TIER 1 MAPconnected Members! Join us to discuss:
EV’s Under Warranty
- What is your battery warranty?
- If a battery needs to be replaced, what is your procedure? Prior Approval?
- Do you allow a dealer to order a battery or would a battery have to be released?
- Do dealers buy batteries for warranty repairs or do you provide with a handling allowance, or something else?
- Do you have replacement batteries in stock, or are they vendor ordered? Lead time?
- Do you offer “at home” service for EVs?
- Do you offer “at home” for warranty repairs?
- If you offer at home service or pick up the vehicle for warranty repairs, how do you help to reimburse the dealer for tech travel or travel time and expense?