Our next Benchmark Round Robin event will offer an opportunity to understand relative performance and hear best-in-class processes from your industry peers regarding: What is your battery warranty? If a battery needs to be replaced, what is your procedure? Prior Approval? Do you allow a dealer to order a battery or would a battery have…

Our next Benchmark Round Robin event offers an opportunity to understand relative performance and hear best-in-class processes from your industry peers regarding: Do you have an enterprise-wide data storage and retrieval system that supports your warranty claim data? In addition to claim data, what other data do you link to the warranty claim? Diagnostic session…

Our featured legal business partner, Frost Brown Todd will provide an overview of the recent state imposed new requirements for dealer warranty reimbursements. This is an important overview for any OEMs looking to revisit its warranty reimbursement policies and practices to ensure compliance with emerging state laws. Their summary will cover some of the most…

Come prepared to share best practices that help improve collaboration to get to root cause and corrective action sooner in the parts return process. Subtopics to be discussed in Benchmark Round Robin: Receiving warranty returns: Should parts be sent directly to supplier or to OEM first? Should suppliers be made aware of each part that…

In this webinar we’ll discuss the benefits and challenges of proactive analysis of warranty claims by “participating” in the repair and diagnosis process. Salim Murr, Strategic Advisor to Atheer, and longtime Technical Services & Warranties Department Head for BMW will guide the discussion of this human centric strategy for warranty cost control. Core to this…

MAPconnected’s latest EV webinar offers a sneak peek to some of the topics to be covered in greater detail during the Electric Vehicle & Financial Products Tracks at the Vehicle Service & Warranty Lifecycle Summit October 25-26. Join us as we dive into the world of electric vehicles with Josh and Renee to identify best…

MAPconnected’s Summit will provide unrivaled industry perspectives through strategic roundtable discussions, valuable peer connections and real-business cases focused on streamlining and strengthening your Warranty Lifecycle Roadmap for leading automotive, powersport, bus, truck, construction, and agricultural equipment OEMs, parts and equipment suppliers, their retailers, dealers, distributors, logistics and services providers. What job disciplines are relevant? Warranty…

Start off your year smarter by getting MAPconnected and benefiting from our newly launched customized benchmarking survey services! Utilize our vast network of your direct peers to get your answers. Its takes just 5-minutes! This survey has been commissioned by a motor vehicle OEM aims to identify how their peer group of OEMs measure their…