VEHICLE SERVICE & WARRANTY LIFECYCLE SUMMIT OCTOBER 22 – 23, 2024 | WESTIN SOUTHFIELD DETROIT, MI
VEHICLE SERVICE & WARRANTY LIFECYCLE SUMMIT
OCTOBER 22 – 23, 2024 | WESTIN SOUTHFIELD DETROIT, MI
Gold Sponsor Tavant presents at MAPconnected Vehicle Service & Warranty Lifecycle Roundtable!
Analytics, Data, and Service: Fuel For Connected Vehicle
We are at the cusp of a new era in the automotive industry. Vehicles are getting more connected, electrified, automated, and redefined. Leading manufacturers, their suppliers, and channel partners are focused on connectivity and the ecosystem required to support the connected vehicle of today and tomorrow. Connected Vehicle data coupled with AI and ML technologies can enable real-time decisions based on accurate in-service data down to the component level.
During this session, leaders from Kubota, Tavant, and Salesforce will discuss the new opportunities and challenges emerging from connected vehicles and building effective warranty and service strategies that ensure a seamless aftersales service and customer satisfaction.
Key discussion points:
The intersection of connectivity, mobility, and sustainability
Role of a robust next-gen platform
Service transformation at Kubota
Samantha Horton, Senior Business Analyst – Tavant
Scott Mattoon, Director, Industry Advisor – Manufacturing and Automotive – Salesforce
Chuck Carman, Director, Training and Warranty – Kubota Canada