MyWarrantyNetwork Connect 22
24-7 Members Hub • Leadership Xchange Groups • Service & Warranty Lifecycle
Don’t Pay More to Attend. Prices Increase August 1.
The countdown is on.
In just a few weeks, OEMs, parts and equipment suppliers, retailers, dealers, distributors, logistics companies, and service providers will come together at the Westin Southfield Detroit MI for the 6th annual Service & Warranty Lifecycle Summit.
This is where industry leaders come together to share what’s working, challenge conventional thinking, benchmark strategies, and explore what’s next in Service & Warranty Lifecycle Management.
And the room is already filling up.
Companies already registered include:
Advantage Technical • Ally Financial • Bridgestone • Circuitry.ai • Cummins • DEKRA • EFG Companies • Ford • Garde Solutions • Gibson • GM • Hyundai • Hyundai Canada • Kia • MR Insights • Pegasystems • Rotobec • Sedgwick • ServiceNow • Sogefi • Stellantis • Stout • Syncron • Toyota • TruePic • TruVideo • Upstream • Warranty Week • Warrcloud • Winnebago
If you and your team plan to attend, now is the time to act.
Reserve your tickets by July 31. Prices will never be this low again.
Want to see what’s waiting for you?
Join the growing group of OEMs, suppliers, technology providers, and industry leaders who are already making plans to be there.
Don’t wait. Don’t pay more. Secure your tickets today.
Interested in Speaking Or Sponsoring The Summit?
Now is the time to get in touch. Our speaking and sponsorship packages include free & bonus discounted tickets and VIP dinner invite, giving your team even more opportunities to join the conversation, connect with industry peers, and be part of the event.
What OEM Leaders Are Working on Next
The first round of Leadership Xchange Groups revealed where OEMs faced the greatest operational friction.
In Round 2, the conversation evolved. Rather than simply identifying challenges, participants began benchmarking performance, comparing governance models, refining KPI frameworks, and testing the processes that drive stronger results.
Across six focus areas, discussions shifted from understanding problems to understanding practical solutions. Here’s a look at the conversations shaping each Leadership Xchange Group—and where members are taking them next.
Click to read the individual blogs below and Join Us for the 3rd and final virtual round before Coming All Together at the Service & Warranty Lifecycle Summit.
Warranty Administration: Optimizing Warranty Claims Efficiency & Accuracy
Moving from Manual to Intelligent Claim Management
Recall, Customer Campaigns & Legal: Exploring the Decision to Recall
Inside the Recall Decision: Risk Signals, Dialogue and Alignment
Purchasing & Supplier Cost Sharing: Recovery Models & Effectiveness
How Leading OEMs Are Rethinking Supplier Recovery, Cost Sharing, and Warranty Accountability
Financial Products & Insurance: Product Performance, Penetration & Profitability
Technical Assistance Centers (TAC): Strategy & Technology Enablement
Benchmarking the Realities Behind Technical Support & Warranty Operations
Parts Return & Quality Analysis: Defining a Robust Parts Analysis Process & Logistics Cost Control
Defining A Robust Parts Analysis Process & Logistics Cost Control
New Group Forming: Field Services Connected Data
This executive peer forum will bring together leaders using connected data, diagnostics, and field intelligence to improve quality issue resolution and optimize field direction hosted by former Ford Motor Company engineer Jennifer Jones Wheeler.
Inquire with your interest to join virtual session August 20th.
What Comes Next
As the Leadership Xchange Groups prepare for their third round of sessions and the Service & Warranty Lifecycle Summit, the conversations continue to evolve.
What began as peer benchmarking is becoming a collaborative effort to build shared KPI frameworks, practical benchmarking models, and operational approaches participants can take back into their organizations.
Current initiatives include:
- Developing shared KPI and maturity frameworks
- Comparing operational approaches across OEMs
- Validating best practices through peer benchmarking
- Building executive-ready insights to be shared at the Summit
For leaders responsible for service, warranty, quality, supplier recovery, customer campaigns, financial products, and technical support, there are few opportunities to benchmark this deeply with peers facing the same challenges.
That’s what MAPconnected Leadership Xchange Groups were built to do.
Round 3 sessions are now open for registration.
