News

January 2024: Customer Warranty Satisfaction Survey

We would appreciate your input within the attached survey regarding Supplier Warranty Satisfaction. Please fill out the survey by January 26th and receive the full results January 30th in the Virtual Round Robin. All answers are confidential and will not be attributed to you and your company. If this is not your area of expertise, […]

Tis the Season Discounts

‘Tis the season to SAVE BIG on 2024 MAPconnected Corporate Memberships and Vehicle Service & Warranty Lifecycle Summit Tickets.  Reserve NOW through January 26. RESERVE NOW: Tickets as low as $898

THE MUST-ATTEND SUMMIT FOR WARRANTY, AFTERSALES & AFTERCARE STAKEHOLDERS Meet ERIC ARNUM, Publisher for Warranty News – there Oct 24-25 in Detroit Full Speaker Lineup Here Need more info? Reach out here https://archive2024.mapconnected.com/wp-content/uploads/Eric-Arnum-2023_Join-Me-Mapconnected-300×191.png

Warranty Edits Deep Dives from Peterbilt Kenworth & Nissan

Looking forward to this session. Click to the full agenda here Advanced Warranty Claim Edits to Improve Lifecycle Hallie Spetnagel, Warranty Manager – PETERBILT MOTORS Paul Rogers, Senior Manager Warranty – NISSAN NORTH AMERICA James Jensen, National Warranty Manager – KENWORTH TRUCK What is the right amount of claims for manual accessing versus auto adjudication […]