https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png The Good, Bad & Ugly: Outsourcing versus Insourcing the Extended Warranty Process and Claims Management Every business industry is under tremendous pressure on whether to handle the tasks in-house or outsource or go for a hybrid approach. This session will include individual customer warranty journey short presentations and will identify certain elements they chose […]
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Jackson Dawson joins as sponsor for Vehicle Service & Warranty Lifecycle Roundtable
Join to hear their session: How Good Am I Really: Improving Dealership Performance Using Retail Analytics How can OEMs easily provide their dealerships with actionable intelligence for improvement in each department? Which retail opportunities are key for OEMs and dealerships to monitor using competitive composites? Why is it so important that retail analytics be connected […]
Brian Martensen AIAG presents Paving The Way to Quality 4.0 Through FMEA Management
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Brian Martensen to present at the Vehicle Service & Warranty Lifecycle Roundtable Paving The Way to Quality 4.0 Through FMEA Management FMEAs are powerful for sharing warranty information. During this presentation, Brian Martensen will discuss […]
Jill Trotta RepairPal presents Transparency & Trust: A Guide To Getting Service Customers and Keeping Them
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Jill Trotta RepairPal to present at the Vehicle Service & Warranty Lifecycle Roundtable Transparency & Trust: A Guide To Getting Service Customers and Keeping Them Understanding today’s customers and their online behavior around pricing Using […]
Jeff Miller CEO and General Manager Mark Miller Subaru joins speaker panel at Vehicle Service & Warranty Lifecycle Roundtable
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Jeff Miller to join panel discussion at the Vehicle Service & Warranty Lifecycle Roundtable What are you doing to prepare for the flood of EVs coming out in the market? Changing service plans Changing policy […]
Brian Crossin Academy Instructor at NADA tells us how to create fresh prospects and loyalty with an exceptional warranty experience
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Brian Crossin to present at the Vehicle Service & Warranty Lifecycle Roundtable Creating Fresh Prospects and Loyalty with an Exceptional Warranty Experience Driving service retention: Focusing on customer experience Challenging the service model for warranty […]
Andy Peterson Polaris joins panel discussion on Outsourcing vs. Insourcing Warranty Process and Claims Management
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Andy Peterson to join panel discussion at the Vehicle Service & Warranty Lifecycle Roundtable Outsourcing vs. Insourcing Warranty Process and Claims Management We will look at the key elements of the warranty process from development […]
Join Jeff Sutter Nexteer Automotive at the Vehicle Service & Warranty Lifecycle Roundtable
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Jeff Sutter to host roundtable topic at the Vehicle Service & Warranty Lifecycle Roundtable Developing a Collaborative Quality Culture that Puts Problem-Solving First Data needs and ease of communication across the entire value stream Role […]
Don’t miss the presentation about GKN Automotive’s Warranty Journey
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png GKN Automotive to present at the Vehicle Service & Warranty Lifecycle Roundtable GKN Automotive’s Warranty Journey Recognizing where we were and where we wanted to be Evaluating our priorities and how to successfully apply it […]
Jennifer Jones Ford Motor Company speaking at the Vehicle Service & Warranty Lifecycle Roundtable
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Jennifer Jones to present at the Vehicle Service & Warranty Lifecycle Roundtable Panel Discussion: Optimizing Quality Management Between Stakeholders To Reduce Warranty Risk & Costs Knowledge capture and sharing approaches to enable real-time access […]