Looking forward to this session. Click to the full agenda here
Advanced Warranty Claim Edits to Improve Lifecycle
Hallie Spetnagel, Warranty Manager – PETERBILT MOTORS
Paul Rogers, Senior Manager Warranty – NISSAN NORTH AMERICA
James Jensen, National Warranty Manager – KENWORTH TRUCK
- What is the right amount of claims for manual accessing versus auto adjudication
- How do you create edits for Technician Training Requirements
- Linking analytics to edits
- Process, Successes/Shortfalls