AI-Service Warranty Lifecycle Management Think Tank (AI-SWLM) Completes 3rd Meetup

What an incredible event! Bridgestone Americas hosted industry leaders at the 3rd annual MAPconnected Warranty, Aftersales & Aftercare Services Network Club Study on May 7–8 at their Nashville headquarters, featuring a full day of benchmarking along with an exclusive tour and inspection review at the Bridgestone Distribution Center. AI-SWLM Think Tank Meetup – Advancing AI […]

Driving Efficiency with AI: Recap of the 2024 Summit

At the 2024 Vehicle Service & Warranty Lifecycle Summit, industry leaders explored cutting-edge solutions to streamline processes and reduce human error. From quality code predictions and AI-driven technician comment analysis to leveraging failure type clusters, the focus was on improving claim entry and communication. Highlights included enhancing diagnostic tools, integrating technicians into the quality feedback […]

Tweddle Group – What is Guided Diagnostics?

What is Guided Diagnostics? Download the Guided Diagnostics Sample Session Factsheet What is Guided Diagnostics? The Industry’s Most Advanced Diagnostics Solution Guided Diagnostics is the first system to apply a semantic network model in the dynamic prescription of troubleshooting procedures. Traditional diagnostic systems are little more than a digital presentation of old-school printed diagnostic trees—static […]

Service & Warranty Lifecycle AI Think Tank VIP Shark Tank Dinner 2024: Oct 21

You’re invited 10/21: Tickets Just $295Service & Warranty Lifecycle AI Think Tank Dinner  The AI revolution in the Service & Warranty Lifecycle is real! Join us for a networking dinner as we showcase these emerging AI companies: Recalls: BizzyCar | Quality: Viaduct |Diagnostics: Amber |Technical Services: Circuitry  Shark Tank Startups | Audience Judging | Networking & Social Dinner

Stellantis Uses Gen-AI & Tech to Enhance the Customer Experience

Stellantis Uses Gen-AI & Tech To Enhance The Customer Experience Hear their story @ Vehicle Service & Warranty Lifecycle Summit Oct 22-24 The Summit in its 4th year once again strikes at the challenges that are top of your priority list. From the first panel discussion to the closing keynote, every session  has been shaped by […]