Make sure to download the AI Use Case created at our AI-SWLM Working Session held earlier this year at our club study hosted at Bridgestone Americas Lead the Way—Pilot an AI Use Case Help us take the next step in transforming service and warranty operations. We’re inviting engaged partners to step up, lead the charge, […]
AI Service Warranty Lifecycle Management
AI-Service Warranty Lifecycle Management Think Tank (AI-SWLM) Completes 3rd Meetup
What an incredible event! Bridgestone Americas hosted industry leaders at the 3rd annual MAPconnected Warranty, Aftersales & Aftercare Services Network Club Study on May 7–8 at their Nashville headquarters, featuring a full day of benchmarking along with an exclusive tour and inspection review at the Bridgestone Distribution Center. AI-SWLM Think Tank Meetup – Advancing AI […]
Driving Efficiency with AI: Recap of the 2024 Summit
At the 2024 Vehicle Service & Warranty Lifecycle Summit, industry leaders explored cutting-edge solutions to streamline processes and reduce human error. From quality code predictions and AI-driven technician comment analysis to leveraging failure type clusters, the focus was on improving claim entry and communication. Highlights included enhancing diagnostic tools, integrating technicians into the quality feedback […]
Tweddle Group – What is Guided Diagnostics?
What is Guided Diagnostics? Download the Guided Diagnostics Sample Session Factsheet What is Guided Diagnostics? The Industry’s Most Advanced Diagnostics Solution Guided Diagnostics is the first system to apply a semantic network model in the dynamic prescription of troubleshooting procedures. Traditional diagnostic systems are little more than a digital presentation of old-school printed diagnostic trees—static […]
MAPConnected Q/A: Leveraging AI In Service and Warranty
Key takeaways from the MAPConnected Service & Warranty Lifecycle Summit
AI, Data, and Collaboration: Key Moments from Day 1 of the Summit
What Was Covered? “How to Make the Most of Your Data”
Service & Warranty Lifecycle AI Think Tank VIP Shark Tank Dinner 2024: Oct 21
You’re invited 10/21: Tickets Just $295Service & Warranty Lifecycle AI Think Tank Dinner The AI revolution in the Service & Warranty Lifecycle is real! Join us for a networking dinner as we showcase these emerging AI companies: Recalls: BizzyCar | Quality: Viaduct |Diagnostics: Amber |Technical Services: Circuitry Shark Tank Startups | Audience Judging | Networking & Social Dinner
🦈Shark Tank VIP Dinner, Leadership Exchanges & More at the Warranty Lifecycle Summit – See Who’s Coming!
We’re thrilled to announce the exciting lineup planned for the Vehicle Service & Warranty Lifecycle Summit later this month! Here’s a sneak peek at what’s in store for you. Read down through to get the FULL AGENDA – SEE ALL THE NEW EVENTS – LEARN WHO YOU WILL MEET THERE! Download Full Agenda […]
Stellantis Uses Gen-AI & Tech to Enhance the Customer Experience
Stellantis Uses Gen-AI & Tech To Enhance The Customer Experience Hear their story @ Vehicle Service & Warranty Lifecycle Summit Oct 22-24 The Summit in its 4th year once again strikes at the challenges that are top of your priority list. From the first panel discussion to the closing keynote, every session has been shaped by […]