2026 Summit Speakers: 4 Powerful Voices Join MAPconnected
MAPconnected is proud to announce the next set of speakers joining the 6th annual Service & Warranty Lifecycle Summit, bringing diverse industry perspectives from global customer care, heavy-truck warranty operations, and a new EV startup company. This week we are highlighting: Tim Turvey, former Global Vice President, Customer Care & Aftersales, General Motors Peter Dentler, […]
AI OPPORTUNITY MAP: 10 Projects Transforming Service and Warranty
Where should service and warranty leaders focus their AI investment first? Across warranty, quality, technical assistance, field service, customer experience, engineering, supplier quality, product support and aftermarket operations, the number of possible AI applications is growing quickly. The more difficult question is not whether AI can play a role. It is deciding which projects can […]
AI-SWLM Think Tank Showcase Series: Watch All Four Sessions
Explore all four AI-SWLM Think Tank Sponsored Showcase recordings featuring OEMs and technology leaders sharing practical AI applications across warranty, quality, claims, and service lifecycle management.
MAPconnected Club Study 2026 Logisnext Americas Houston
Modern Warranty Decision-Making: Manual Foundations to AI Diagnostics Rethinking Warranty Assessment and Claim Submissions in an Era of Connected Products, AI, and Automation The Best Warranty Claim Is the One That Never Happens The MAPconnected Club Study at Logisnext Americas brought together OEM warranty, service, quality, and aftersales leaders to explore a challenge facing every manufacturer: […]
AI in Warranty: Claims Accuracy with Circuitry.ai & CARS Protection Plus
AI in warranty is moving from concept to execution. In this AI-SWLM Think Tank Showcase, Circuitry.ai and CARS Protection Plus will explore real-world applications improving claims accuracy, operational consistency, and decision-making across warranty workflows.
From Warning Signs to Action: Warranty Early Warning Detection
AI-SWLM Think Tank Sponsor Showcase #3 | Toyota & Pegasystems
Recap from Upstream AI-SWLM Think Tank Showcase: 3 Myths to Kill in Automotive Quality
Key insights from the AI-SWLM Think Tank session with Upstream on proactive quality intelligence, AI-driven detection, live digital twins, and the future of continuous vehicle quality management.
Fixing the Leak in Warranty: What We Heard From Stellantis & ServiceNow at the AI-SWLM Think Tank Kickoff
Key takeaways from the AI-SWLM Think Tank kickoff, where 12 OEMs and industry leaders explored practical strategies to reduce warranty leakage, improve claims execution, and apply AI across aftercare operations.
AI-SWLM Think Tank Launches Showcase Series on AI in the Service & Warranty Lifecycle
AI in the service and warranty lifecycle has shifted from future potential to real-world execution. Through the AI-SWLM Think Tank and Sponsored Showcase Series, OEMs, suppliers, and technology leaders are sharing practical case studies that reduce warranty cost leakage, improve claims accuracy, detect issues earlier, and turn fragmented data into actionable intelligence.
From Claims Leakage to Continuous Intelligence: What’s Next in AI-SWLM
Explore how OEMs are applying AI across the warranty lifecycle to reduce claims leakage, improve quality, and move toward continuous intelligence. Join upcoming AI-SWLM Think Tank sessions featuring Stellantis, ServiceNow, and Upstream.