June 3, 2026 Newsletter
24-7 Members Hub • Leadership Xchange Groups • Service & Warranty Lifecycle
Execution Depends on Better Decisions — and Better Data
As organizations work to accelerate decision-making, improve quality outcomes, and reduce operational friction, leaders are increasingly examining how diagnostics, connected data, field intelligence, and cross-functional processes work together in practice. Across MAPconnected, members continue to benchmark how they identify issues earlier, improve decision consistency, and turn operational insight into measurable action.
Don’t wait another day—your next breakthrough is sitting in the next peer conversation
Read on for:
- BOGO tickets as low as $499: Spring Club Study & AI-SWLM Think Tank Meetup
- Get the BLOG from Parts & Quality Analysis Xchange Group May Meetup: Return Strategy, Cost Control, and Analysis Effectiveness
- June 9 Case Study CARS Protection Plus & Circuitry.ai
- New Leadership Xchange Group: Field Services Connected Data
- Nextup Events: View the full MAPconnected events lineup and register
Tickets as low as $995 for 2pp!
🔗 Secure your spot with the BOGO offer.
With 15 participants already confirmed, this hands‑on working session puts OEM leaders inside a live factory to benchmark real‑world warranty decision‑making—from diagnostics and repair workflows to claims, adjudication, quality analysis, and recovery. Time is running out. Bring a colleague and compare your approach with peers in an interactive, high‑value environment.
CARS Protection Plus & Circuitry.ai Showcase: How AI Drives Claims Accuracy
Warranty operations are under increasing pressure to improve accuracy, reduce cost leakage, and accelerate decisions without adding complexity.
Attendees will also hear directly about the recent launch of Circuitry.ai’s Warranty Decision Intelligence platform at CARS Protection Plus, designed to support faster, more consistent claims decisions and clearer servicer communication.
Get The Meetup #2 Recap: Return Strategy, Cost Control & Analysis Effectiveness
The latest Parts & Quality Analysis Xchange Group meetup brought together OEM and supplier leaders to compare how organizations balance engineering needs, logistics costs, and corrective action speed when managing parts return programs. Discussions explored return sampling strategies, supplier recovery requirements, cross-border shipping challenges, photo-based validation, and approaches for accelerating collection while improving data quality and analysis effectiveness.
A consistent theme emerged throughout the session: organizations are moving away from broad “return everything” models and toward more targeted, value-based return strategies that prioritize engineering insight while reducing transportation and storage costs.
New Leadership Xchange Group Launched
As connected vehicle data volumes continue to grow, manufacturers face a critical challenge: turning diagnostics, service intelligence, repair insights, and field data into faster issue resolution and more effective quality action. This new peer benchmarking forum brings together senior leaders to compare how OEMs identify emerging concerns, prioritize field actions, improve diagnostic effectiveness, and connect operational data to engineering decision-making.
Participants will explore how leading organizations structure end-to-end processes that link field performance, diagnostics, repairs, service operations, and engineering—ensuring quality issues are not only detected earlier, but resolved with greater speed, consistency, and measurable impact.
Recently retired Ford Motor Company Global Lifetime Warranty Leader, Jennifer Jones Wheeler has agreed to help launch and host this Xchange Group scheduled to meet initially virtually on July 21.
Join Us at MAPconnected’s Upcoming Events
Why Leaders Participate in MyWarrantyNetwork Events & Engagement Tools
- Access to session insights, recordings, and Think Tank initiatives
- Role-specific peer benchmarking across the service & warranty lifecycle
- Facilitated, executive-level discussions with direct peers
- Ongoing collaboration through the MyWarrantyNetwork Members Hub
- Peer benchmarking. Member-driven agendas. Real operational insight.
I’m happy to answer any questions as you consider which membership is the best fit for your organization. Email me at info@mapconnected.com or fill out an online form.
