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Stellantis Uses Gen-AI & Tech to Enhance the Customer Experience

Stellantis Uses Gen-AI & Tech To Enhance The Customer Experience Hear their story @ Vehicle Service & Warranty Lifecycle Summit Oct 22-24 The Summit in its 4th year once again strikes at the challenges that are top of your priority list. From the first panel discussion to the closing keynote, every session  has been shaped by […]

The Next Frontier of Vehicle Recall Round Robin: Stout + MAPconnected

Event has passed.  Request the presentation content below. Join us for our interactive Virtual Round Robin to understand relative performance and hear best-in-class processes from your industry peers as we review the Vehicle Recall Risk and Cost Survey replies that all participants will complete.  The survey will allow us to benchmark elements such as: Compliance […]

Customer Warranty Satisfaction: Efficient and Accurate Vehicle Repair Round Robin

Event has passed.  Signup below to request the presentation content. Join us in a 60-minute facilitated round-robin benchmark opportunity to understand relative performance and hear best-in-class processes from your industry peers. We will also review the survey results all participants will complete.  Benchmark topics include:  Customer surveys Inbound claims: Via online submissions and phone calls […]