News

MAPconnected Brings Factory-Based Learning and Modern Warranty Decision-Making to June Club Study in Houston

Press Release: MAPconnected announces its 4th Annual Club Study, June 17–18, hosted at Mitsubishi Logisnext Americas’ new Customer Experience Center in Houston. The program combines facilitated executive working sessions with coordinated factory tours and warranty failure analysis, offering OEM, OES, and parts supplier leaders a hands-on environment to work through today’s most pressing warranty and aftersales challenges.

MAPconnected Launches Parts & Quality Analysis Xchange Group

To advance OEM Benchmarking on Returns, Root Cause, and Supplier Accountability February session hosted by former Stellantis quality and supply chain operations executive MAPconnected has announced the launch of the Parts & Quality Analysis Xchange Group, a new OEM-only executive peer benchmarking forum designed to help automotive manufacturers improve parts return strategy, accelerate root cause […]

Decision Intelligence Is Reshaping the Service & Warranty Lifecycle

Across the automotive and equipment ecosystem, organizations are navigating a fundamental shift in how decisions are made. Artificial intelligence is no longer experimental—it is becoming an operational requirement. Nowhere is this more evident than across service parts and warranty operations, where complexity, volume, and cost pressures collide. Ashok Kartham, CEO of Circuitry.ai and long-time industry […]

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February 4, 2026 Newsletter: This week’s MAPconnected newsletter highlights the upcoming Leadership Xchange Groups and features a member perspective from Jennifer Jones of Ford Motor Company on the value of peer-level dialogue.