Save Date 2026: Service & Warranty Lifecycle Summit (Oct 19-21)
Connect. Collaborate. Benchmark.

Recall Customer Campaigns

When Should You Issue a Recall? Navigating OTA Updates & Regulatory Risk

When does an over-the-air update become a safety defect? In MAPconnected’s Recall, Customer Campaigns & Legal Xchange Group, senior OEM leaders and regulatory counsel explored how recall decisions are evolving in a software-defined vehicle environment—where risk moves faster and the lines are increasingly murky.

Stellantis Uses Gen-AI & Tech to Enhance the Customer Experience

Stellantis Uses Gen-AI & Tech To Enhance The Customer Experience Hear their story @ Vehicle Service & Warranty Lifecycle Summit Oct 22-24 The Summit in its 4th year once again strikes at the challenges that are top of your priority list. From the first panel discussion to the closing keynote, every session  has been shaped by […]

The Next Frontier of Vehicle Recall Round Robin: Stout + MAPconnected

Event has passed.  Request the presentation content below. Join us for our interactive Virtual Round Robin to understand relative performance and hear best-in-class processes from your industry peers as we review the Vehicle Recall Risk and Cost Survey replies that all participants will complete.  The survey will allow us to benchmark elements such as: Compliance […]

Vehicle Recall Risks and Costs Survey & Round Robin

Take Survey Now  Our Vehicle Recall Risks and Costs Survey takes just 5-minutes to learn your relative peer performance in the areas of: Compliance | Consumer Outreach | Data Mitigation | Data Strategies | Cost Recovery All replies are confidential and your answers will not be attributed to you or your company. All survey respondents will […]