Looking forward to this session. Click to the full agenda here Advanced Warranty Claim Edits to Improve Lifecycle Hallie Spetnagel, Warranty Manager – PETERBILT MOTORS Paul Rogers, Senior Manager Warranty – NISSAN NORTH AMERICA James Jensen, National Warranty Manager – KENWORTH TRUCK What is the right amount of claims for manual accessing versus auto adjudication […]
Warranty Administration
RECORDING: Using AI In Warranty Claims Adjudication Virtual Benchmark Round Robin
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Next up! Using AI In Warranty Claims Adjudication Round Robin
https://archive2024.mapconnected.com/wp-content/uploads/Virtual-RR_2.png JUNE 15th: 3-4:00 pm ET (virtual Round Robin) AI IN WARRANTY CLAIMS ADJUDICATION Using Artificial Intelligence (AI) As An Anomaly Detection Tool Establishing AI/ML KPI’s, Rules, and other Tools Free for Member OEMs and Tier Suppliers / Non-Member Test Drives ($295.00). Join us to understand relative performance and hear best-in-class Artificial Intelligence (AI) processes…… […]
Warranty Risk Management 101 Webinar
Warranty Risk Management is the MOST IMPACTFUL, yet LEAST UNDERSTOOD aspect of program design. For over 15 years, After, Inc. has helped manufacturers identify inaccuracies in their claims forecasting, leading to millions in premium savings, lower retail pricing (and therefore higher attach rates), and rightsizing of reserves. In this webinar, Paul Swenson, EVP of Business […]
Module Mileage: Automated Claim Adjudication Process
This survey is designed to identify who is using “module mileage” in their automated claim adjudication process. [advanced_iframe src=”https://us7.list-manage.com/survey?u=a0e86c15b893786354999e831&id=27b80c2793&e=*|UNIQID|*” width=”100%” height=”600″]
NEXT UP! New Benchmarking Opportunities March 21: Turning Warranty Data Into A Continuous Improvement Tool & May 16: Navistar Hosts Parts Return & Supplier Recovery Best-In-Class Processes
Peer-To-Peer Insights: MARCH 21ST Turning Warranty Data Into A Continuous Improvement Tool: Benchmark Round Robin (OE’s and Tier Suppliers) RESERVE YOUR SPOT Upcoming Events: APRIL 19TH Challenges And Costs Of Servicing Electric Vehicle Battery Packs: Featured Business Partner Webinar (open to all) REGISTER NOW Parts Return & Supplier Recovery Facilitated Onsite Club Study: MAY 16THHalf-Day […]
Featured Business Partner, Syncron – Warranty Management and the Path to Better Quality
According to Ford CEO Jim Farley, “Fixing quality is my No. 1 priority. It is the most important initiative in the whole company. And it’s going to take several years until we fix quality, nothing else matters.” A big, clear, and bold message, but the action didn’t stop there. After many years of high warranty […]
BLOG: Warranty Management and the Path to Better Quality
Dealer Warranty: Metrics, Dashboards & Reporting
https://www.mapconnected.com/wp-content/uploads/Survey-featured-image-copy_2.jpg SURVEY: Dealer Warranty: Metrics, Dashboards & Reporting An OEM is looking to understand how their peers measure their dealer’s warranty performance and what warranty data they share with them. Answers are confidential and in two (2) short weeks receive the full results! CLICK HERE TO TAKE SURVEY
Jan 24: Providing Early Warranty Data To Stakeholders Benchmark Round Robin
https://www.mapconnected.com/wp-content/uploads/1.24.jpgPGEgY2xhc3M9Ind4LWJ1dHRvbiIgaHJlZj1odHRwczovL21hcGNvbm5lY3RlZC5yZWdmb3guY29tL3Byb3ZpZGluZy1lYXJseS13YXJyYW50eS1kYXRhLXRvLXN0YWtlaG9sZGVycy1yb3VuZC1yb2JpbiBzdHlsZT0iYmFja2dyb3VuZDojNjViYzdiO2NvbG9yOndoaXRlO3BhZGRpbmc6MTBweCAyMHB4O3RleHQtZGVjb3JhdGlvbjpub25lO2ZvbnQtd2VpZ2h0OmJvbGQ7IiB0YXJnZXQ9Il9ibGFuayI+UmVnaXN0ZXIgTm93PC9hPg== Click Register Now button for more information regarding this 60- minute facilitated round robin benchmark opportunity hosted by Mike Roberts, former Global Warranty Strategy Manager, Ford Motor Company and President, MR Insights.