OEM peers are moving beyond attach rates and portfolio results to examine the choices underneath them: risk ownership, governance, product mix, stakeholder alignment and how….
Purchasing & Supplier Cost Sharing Leadership Xchange Group Meetup #2 Supplier Recovery Models: Benchmarking What’s Working, What’s Challenging, and Where the Industry Is Heading Warranty….
Warranty operations may appear straightforward from the outside, but the second 2026 TAC Leadership Xchange Group meetup reinforced just how interconnected technical support, diagnostics, training,….
The first 2026 Summit speakers bring four distinct perspectives into one room: warranty recovery, global warranty leadership, customer quality engineering and automotive technology. Together, they….
MAPconnected is proud to announce the next set of speakers joining the 6th annual Service & Warranty Lifecycle Summit, bringing diverse industry perspectives from global….
Purchasing & Supplier Cost Sharing Leadership Xchange Group Meetup #2 Supplier Recovery Models: Benchmarking What’s Working, What’s Challenging, and Where the Industry Is Heading Warranty….
Where should service and warranty leaders focus their AI investment first? Across warranty, quality, technical assistance, field service, customer experience, engineering, supplier quality, product support….
In a recent conversation with Jennifer Jones, Global Lifetime Warranty Chief at Ford Motor Company at Service & Warranty Lifecycle Summit, we explored how Ford….
Recording from our live webinar where we discussed the Costs and Service Challenges Of Transitioning To Electric Vehicle Battery Service. An extremely relevant and important….
