August 19, 2026 24-7 Members Hub • Leadership Xchange Groups • Service & Warranty Lifecycle WHEN DOES DATA BECOME FORESIGHT? Service and warranty organizations are….
August 12, 2026 Newsletter AI-SWLM • Leadership Xchange Groups • Service & Warranty Lifecycle Summit New Summit Voices and Warranty Questions That Refuse to Stay….
August 5, 2026 Newsletter 24-7 Members Hub • Leaderships Xchange Groups • Service & Warranty Lifecycle The 6th annual Service & Warranty Lifecycle Summit is….
TAC metrics must measure more than call volume, response times and cases closed. The third meetup of the MAPconnected Technical Assistance Centers (TAC) Leadership Xchange….
Supplier recovery alignment begins before a recovery decision ever reaches a supplier. That was the central takeaway from the third Purchasing & Supplier Cost Sharing….
OEM peers are moving beyond attach rates and portfolio results to examine the choices underneath them: risk ownership, governance, product mix, stakeholder alignment and how….
TAC metrics must measure more than call volume, response times and cases closed. The third meetup of the MAPconnected Technical Assistance Centers (TAC) Leadership Xchange….
Summit speakers do more than fill an agenda. The strongest lineups bring together people who see different parts of the same operating system and can….
What the New 2026 Service & Warranty Lifecycle Summit Speakers Bring to the Conversation The 2026 Service & Warranty Lifecycle Summit continues to grow with….
MAPconnected is proud to announce the next set of speakers joining the 6th annual Service & Warranty Lifecycle Summit, bringing diverse industry perspectives from global….
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In this learning session, we explored how Agentic AI is shaping the future of claims processing in dealer and technical contact centers. The AI Use….
These 2 turn-key AI use cases developed through collaborative industry insights at MAPconnected’s recent spring club study in Nashville where participants examined five AI-driven concepts,….
In a recent conversation with Jennifer Jones, Global Lifetime Warranty Chief at Ford Motor Company at Service & Warranty Lifecycle Summit, we explored how Ford….
Recording from our live webinar where we discussed the Costs and Service Challenges Of Transitioning To Electric Vehicle Battery Service. An extremely relevant and important….
