Key insights from the AI-SWLM Think Tank session with Upstream on proactive quality intelligence, AI-driven detection, live digital twins, and the future of continuous vehicle quality management.
May 7, 2026 Newsletter: The gap in warranty isn’t data—it’s action. This edition explores how OEMs are addressing that challenge through dealer-level insight, early warning detection, and practical AI applications already improving claims accuracy, cost control, and quality decisions.
The 2026 Warranty Management Study delivers benchmarking across 30+ OEMs, revealing how claims processes, workflows, and system design impact warranty performance across industries.
OEM leaders gathered for the third Recall, Customer Campaigns & Legal Xchange session to benchmark how organizations evaluate safety risk, regulatory input, field data, and internal alignment when deciding whether to initiate a recall. The discussion examined trends in recall activity, informal regulatory engagement, and how cross-functional teams interpret evidence before making a formal determination.
What is MyWarrantyNetwork? Learn how MAPconnected evolved from an annual summit into an always-on professional network connecting warranty, service, quality, and lifecycle leaders through peer collaboration, benchmarking, virtual events, and industry insight.
