HAPPENING SOON Don't Miss Out! Service & Warranty Lifecycle Summit (Oct 19-21)

Latest Announcements & CONNECT Newsletter

MyWarrantyNetwork CONNECT 29 newsletter cover dated September 16, 2026, from MAPconnected.

MyWarrantyNetwork CONNECT 29: The Conversations Are Taking Shape As The Momentum Builds

With 36 speakers already confirmed and additional announcements still to come, this year’s Service & Warranty Lifecycle Summit is building toward nearly 50 industry leaders…..

MyWarrantyNetwork CONNECT 28 cover for September 9, 2026

MyWarrantyNetwork CONNECT 28: The Questions Warranty Leaders Are Bringing to Detroit

CONNECT 28 follows 6 speaker perspectives, Jennifer Jones Wheeler’s connected-data video, Parts Return insight, Circuitry.ai’s participation and a 2025 Summit interview…..
CONNECT 27 cover promoting the 2026 Service & Warranty Lifecycle Summit agenda

CONNECT 27: The 2026 Service & Warranty Lifecycle Summit Agenda Is Live

Agenda Live • Warranty Administration Xchange Group • 30 Confirmed Speakers • Research Pathways The Agenda Is Where the Connections Become a Working Plan The….

Xchange Groups

MyWarrantyNetwork CONNECT 33 cover, dated October 14, 2026, featuring the Service & Warranty Lifecycle Summit.

MyWarrantyNetwork CONNECT 33

The Summit starts Monday. Explore five featured sessions on dealer capability, purchasing, connected data and the future of service. Choose your conversations, meet industry peers….
Six Leadership Xchange Group themes at the MAPconnected Summit, October 19–21, 2026, at The Westin Southfield Detroit.

Find Your Xchange Group. Be In The Room.

Find your Leadership Xchange Group at the October 20–21 MAPconnected Summit. Explore six group agendas, peer-led discussions and flexible October 21 ticket options, then reserve….
TAC Xchange Group panel featuring Shane Schmitt, David Brisky, Miles Thompson and Russell Suzuki, facilitated by Dan Dobbs.

How the TAC Xchange Group Is Bringing OEM Technical Leaders Together

In August 2025, Kia, Hyundai, Hyundai Canada, Ford and Toyota began meeting through the TAC Xchange Group. They were joined in 2026 by Winnebago and….

Look Who’s Attending The 2026 Service & Warranty Lifecycle Summit

Explore the companies and senior roles represented on the attendance list for MAPconnected’s October 19–21 Summit in Detroit…..

Events

James Kiriazes of Bridgestone and Jose Clemente of General Motors featured in two separate MAPconnected Summit sessions on AI adoption and warranty accountability.

AI Adoption And Warranty Accountability: Bring These Decisions To Detroit

James Kiriazes of Bridgestone shares the experience behind a dealer portal and AI-powered chatbot. Jose Clemente of General Motors examines ownership when warranty issues cross….
MyWarrantyNetwork CONNECT 33 cover, dated October 14, 2026, featuring the Service & Warranty Lifecycle Summit.

MyWarrantyNetwork CONNECT 33

The Summit starts Monday. Explore five featured sessions on dealer capability, purchasing, connected data and the future of service. Choose your conversations, meet industry peers….
Chelsea Alarie, Victor Garcia, Steve Olejniczak and James Nardini featured in the MAPconnected Warranty Admin Training session.

Dealer Capability. Purchasing Alignment. Connected Data. Put These Summit Sessions on Your Calendar.

Dealer capability. Purchasing alignment. Connected data. Explore three Summit sessions, including four Warranty Admin Training presentations across three key themes, and choose the conversations your….
Six Leadership Xchange Group themes at the MAPconnected Summit, October 19–21, 2026, at The Westin Southfield Detroit.

Find Your Xchange Group. Be In The Room.

Find your Leadership Xchange Group at the October 20–21 MAPconnected Summit. Explore six group agendas, peer-led discussions and flexible October 21 ticket options, then reserve….

MyWarrantyNetwork Members Hub & Marketplace

Truepic Vision in Pega Warranty Workflows: Reducing Costs, Expediting Reviews & Automating Evidence-Based Decisions

OEM warranty teams are being asked to adjudicate faster, with fewer people and more automation. But an automated decision is only as good as the….

Four Problems. Four Workflows. One Platform.

Warranty costs that keep climbing. Quality escapes that should have been caught earlier. Dealers navigating three portals to answer one customer’s question. Vehicle orders submitted….

AI OPPORTUNITY MAP: 10 Projects Transforming Service and Warranty

Where should service and warranty leaders focus their AI investment first? Across warranty, quality, technical assistance, field service, customer experience, engineering, supplier quality, product support….

Recorded Content & Videos

Decision Intelligence Is Reshaping the Service & Warranty Lifecycle

Across the automotive and equipment ecosystem, organizations are navigating a fundamental shift in how decisions are made. Artificial intelligence is no longer experimental—it is becoming….

Quality is a long game, not a spreadsheet

In a recent conversation with Jennifer Jones, Global Lifetime Warranty Chief at Ford Motor Company at Service & Warranty Lifecycle Summit, we explored how Ford….

Challenges and Costs Of Servicing Electric Vehicle Battery Packs 4/20/23 MAPconnected Webinar

Recording from our live webinar where we discussed the Costs and Service Challenges Of Transitioning To Electric Vehicle Battery Service. An extremely relevant and important….

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