HAPPENING SOON Don't Miss Out! Service & Warranty Lifecycle Summit (Oct 19-21)

Service Warranty Lifecycle Summit

Vehicle Service & Warranty Lifecycle Annual Summit 2024: Oct 22-24

Analytics, Data, and Service: Fuel For A Customer-First Connected World

MAPconnected’s Summit unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Dive into key case studies on data integration, analysis and action, leveraging top-tier processes and tech innovations that reduce friction and lead to increased product quality. Connect with over 200 peers, gaining priceless insights and practical strategies to fortify your warranty lifecycle roadmap.

Tavant

IoT & Data Leader

Tavant

Enterprise Business Architect

PTC

Senior Sales Director

UVeye

Sr. Director Customer Success

Hyundai Motor America

Senior Group Manager Dealer Tech Support

Advantage Technical

Vice President, Vehicle Services Group

Daimler Truck North America

Return Material Supervisor

BizzyCar

Chief Development Officer

Midtronics

Director Major Accounts Director

Tesla

Former Manager, Service Operations

General Motors

Assistant Manager Warranty Administration

Viaduct

Lead Solutions Architect

Viaduct

Chief Commercial Officer

Bowman Auto Group

Service Manager

Experian

Director of Automotive Product Marketing

Advantage Technical

Solutions Architect Vehicle Services Group

MarketSource

Client Services Director

Subaru of America

Remanufacturing Quality Engineering Manager

Amber

Chief of Staff and Founding Team Member

Bozard Ford Lincoln

Remote Operations Director

AIAG

Vice President Quality Products & Services

ESSPI

CEO

TruVideo

OEM Relationships

Ford Motor Company

Field Academy Coach

Kubota

Warranty Manager

Ford Motor Company

Model e CX Owner Success Manager

International Motors

Warranty Associate Director

Amphenol

Director of Electrification

Circuitry.ai

CEO

Plante Moran

Supplier Relations Analytics Principal

Xalt Energy Freudenberg e-Power Solutions

Vice President Field Services

Nissan Group of North America

Senior Manager, Warranty Financial Operations

Midtronics

EV Platform Manager

City of Detroit

Fire Marshal

General Motors

Global Supplier Quality Manager

Sogefi

Quality Manager Technical Center

Rockwell Automation

Product Manager Plex

Warranty Week

Publisher

SAS

Portfolio Manager Quality And Service Solutions

BizzyCar

CEO & Founder

Stellantis

Global Customer Care Performance & Strategy Director

Ford Motor Company

North America Recall Manager

General Motors

National Warranty Manager

Cox Automotive

Senior Manager for Supply Chain Logistics at EV Battery Solutions

Bush Seyferth

Member

Tweddle Group

Director, Global Business Solutions

Stout

Director Disputes Claims & Investigations

EVs For Everyone

Host & Producer

Rohrman Auto Group

Regional Fixed Operations Director

Sedgwick

Senior Vice President Global Business Development

MR Insights

former Global Warranty Strategy Manager, Ford Motor Company

General Motors

Manager GPSC Warranty Performance

Ford Motor Company

former Global Lifetime Warranty Chief

Bridgestone Americas

Director Customer Quality Engineering

Canoo

former Director of Service Engineering

Mentor Systems

Principal and Chief Engagement Officer

Location:

The Westin Southfield Detroit

Start:

October 21, 2024 2:00 pm ET

End:

October 24, 2024 5:00 pm ET

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